Hailey Thompson

• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.

• Responded to customer requests for products, services, and company information.
• Sought ways to improve processes and services provided.
• Delivered prompt service to prioritize customer needs.
• Enhanced productivity levels by anticipating needs and delivering outstanding support.
• Educated customers about billing, payment processing and support policies and procedures.

Managed everyday necessities for clients.

Facilitated fulfillment of routine needs.