Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Torres

Bakersfield,CA

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

3
3
years of professional experience

Work History

Packer Associate

Amazon
11.2020 - 04.2021
  • Loaded and unloaded items from production line.
  • Contributed to warehouse organization by keeping packing area tidy and free from clutter.
  • Loaded items onto conveyor belts and pallets.
  • Improved packing efficiency by implementing organized workflows and clearly labeled storage areas.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reduced product damage rates by carefully handling items during the packing process.

Sales Associate

Old Navy
06.2020 - 08.2020
  • Engaged in friendly conversation with customers to better uncover individual needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items, and join reward programs.

Sales Associate

Journeys Kidz
11.2019 - 05.2020
  • Used in-store system to locate inventory and place special orders for customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Increased customer satisfaction by providing personalized shoe recommendations based on individual needs and preferences.
  • Operated POS terminals and cash drawer balancing.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.

Library Student Assistant

Bakersfield College
10.2018 - 12.2018
  • Accessed library catalog to review ownership and circulation status.
  • Performed circulation duties such as checking materials in and out, renewing items, and registering new patrons, ensuring efficient service at the front desk.
  • Aided students with basic computer troubleshooting and printing issues, providing essential technical support when needed.
  • Maintained a clean and welcoming environment by performing regular cleaning tasks, contributing to a positive atmosphere for patrons.
  • Checked out and checked in items using library computer system.

Education

Certified - Manicurist

Milan Institute
Bakersfield, CA
11.2023

High School Diploma -

Independence High School
Bakersfield, CA
05.2018

Skills

  • Decision-Making
  • Shipping and Receiving Documentation
  • Point of Sale proficiency
  • Credits and Refunds
  • Professional Demeanor
  • Store Opening and Closing
  • Merchandise Recommendations
  • Customer Service
  • Display Setup
  • Strong Communication and Interpersonal Skills
  • Complex Problem-Solving
  • Honest and Dependable

Timeline

Packer Associate

Amazon
11.2020 - 04.2021

Sales Associate

Old Navy
06.2020 - 08.2020

Sales Associate

Journeys Kidz
11.2019 - 05.2020

Library Student Assistant

Bakersfield College
10.2018 - 12.2018

Certified - Manicurist

Milan Institute

High School Diploma -

Independence High School

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Hailey Torres