Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Truitt

Meriden,CT

Summary

Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

11
11
years of professional experience

Work History

Manager

Cumberland Farms
New Britain
07.2023 - Current
  • Conducted performance reviews for team members.
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Ensured compliance with industry regulations and company policies.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.

Shopper/Delivery Driver

Instacart
Meriden
02.2020 - Current
  • Assisted customers in selecting desired merchandise and provided product knowledge.
  • Maintained a clean, organized work area to ensure customer satisfaction.
  • Provided excellent customer service by greeting customers warmly and responding to inquiries quickly.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Manufacturer

Jabil
Clinton, MA
01.2022 - 04.2023
  • Performed preventative maintenance on machinery and equipment used in the manufacturing process.
  • Analyzed product quality control data to identify areas for improvement in manufacturing processes.
  • Evaluated current methods of operation against established best practices guidelines.

Food Service Team Lead

Cumberland Farms
Westborough, MA
11.2017 - 05.2021
  • Supported foodservice department growth, monitoring industry trends to maintain competitive pricing and service offerings
  • Coordinated or executed weekly inventory counts to reconcile physical products with records
  • Trained and developed foodservice team members in company policies and service standards
  • Motivated exceptional performance from team members, empowering staff to handle problems and seek out opportunities for improvement
  • Controlled inventory costs with accurate forecasting, keeping supplies within ideal levels based on expected demands
  • Placed accurate supply orders based on previous usage trends and expected demands
  • Controlled costs, consistently tracking food and supply usage and minimizing waste
  • Increased profits with special menu offerings, seasonal changes and advertised promotions
  • Enhanced customer satisfaction by training employees in service strategies and improving engagement
  • Improved performance by mentoring struggling workers to strengthen job skills and knowledge.

Restaurant General Manager

Firehouse Subs
Clarksville, TN
03.2013 - 08.2017
  • Implemented production, quality, and service standards in line with restaurant vision and reputation
  • Established and enforced health code-compliant sanitation standards
  • Elevated guest experiences and satisfaction through proactive engagement
  • Accomplished company goals by accepting ownership for targets and exploring opportunities for improvement
  • Increased restaurant team performance with expert hiring and talent development
  • Maintained guest standards by monitoring and evaluating all areas of food production, food service, and facilities maintenance
  • Achieved targeted goals and objectives with successful execution of restaurant programs
  • Controlled day-to-day operations with shift management strategies and effective food and labor controls
  • Maintained compliance with all health code and sanitation requirements and received top-notch inspection scores
  • Upheld cleaning and sanitizing standards by directing team to keep dining areas, kitchen spaces, and restrooms in full compliance
  • Complied with health and fire codes with strong oversight of food storage, preparation and cleaning procedures
  • Improved team knowledge and abilities by training each in proper procedures and standards
  • Managed establishment finances, including counting cash and receipts and completing bank deposits.

Education

Skills

  • Confident leader
  • Food Service Manager
  • Overseeing staff
  • Maximize service delivery
  • Productivity
  • Cost-effectiveness of operations
  • Procurement
  • Hiring
  • Health code requirements
  • Fast-paced environments
  • Slow periods
  • Organized
  • Clean and safe work areas
  • Attention to important details
  • Attention to detail
  • Time management abilities
  • Dependable employee
  • Hardworking
  • Ethical
  • Detail-oriented
  • Department growth
  • Communication skills
  • Team development
  • Employee training
  • Cash register counting
  • Staff Development
  • Sales Techniques

Timeline

Manager

Cumberland Farms
07.2023 - Current

Manufacturer

Jabil
01.2022 - 04.2023

Shopper/Delivery Driver

Instacart
02.2020 - Current

Food Service Team Lead

Cumberland Farms
11.2017 - 05.2021

Restaurant General Manager

Firehouse Subs
03.2013 - 08.2017

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Hailey Truitt