Hailey Utz
Manakin Sabot,VA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Registered Travel Nurse, Charge Nurse
Bon Secours St Francis Hospital/Chester Emergency Room
09.2021 - Current
- Oversee patient care, staff management, and day-to-day operations in the department
- Provide compassion to family members ensuring optimal levels of comfort and privacy
- Collaborate with doctors and emergency staff in the assessment, planning and implementation of patient treatment
- Monitor current patients, identify issues, explore alternatives and deploy solutions
- Perform specialized treatments such as CPR, advanced cardiac life support and neonatal resuscitations
- Observe signs, symptoms and behaviors of patients and communicate issues to ER team
- Perform specific patient tasks as assigned by Physician’s written orders
- Administer medications and physical treatments
- Adhere to proper safety and sterilization protocols and techniques to ensure infection control.
Registered Nurse, Clinical Coordinator/Flow Coordinator, Charge Nurse
Chippenham Hospital
Richmond, VA
01.2019 - Current
- Provide compassion to family members ensuring optimal levels of comfort and privacy
- Collaborate with doctors and emergency staff in the assessment, planning and implementation of patient treatment
- Monitor current patients, identify issues, explore alternatives and deploy solutions
- Perform specialized treatments such as CPR, advanced cardiac life support and neonatal resuscitations
- Administered life-saving interventions when needed in emergency situations involving trauma cases.
- Observe signs, symptoms and behaviors of patients and communicate issues to ER team
- Perform specific patient tasks as assigned by Physician’s written orders
- Administer medications and physical treatments
- Adhere to proper safety and sterilization protocols and techniques to ensure infection control
- Provide clerical support and documentation for admissions, transfers and discharges.
Emergency Department Technician
Johnston Willis Hospital
Richmond, VA
06.2017 - 01.2019
- Give direct, selected nursing care under the supervision of the Registered Nurse
- Assist in the smooth, efficient functioning of the nursing unit including transcription of medical orders, scheduling of procedures/testing, obtaining/maintaining supplies and equipment and general clerical duties including use of computer systems
- Transports, positions and drapes patients for exams and treatments
- Takes and records vital signs, weights, and I&O
- Provides encouragement, support and comfort to patients and family members
- Orients and mentors new staff members.
Sales Associate
LOFT
Richmond, VA
11.2016 - 01.2019
- Help customers select products that best fit their personal needs
- Maintain visually appealing and effective displays for the entire store
- Balanced the needs of multiple customers simultaneously in a fast-paced retail environment
- Process shipments and maintained organized stock shelves.
Front Office Representative
Tidewater Physical Therapy
Richmond, VA
06.2016 - 01.2017
- Greeted patients and other customers over the multi-line phone system and in person
- Scheduled patient appointments and verified insurance coverage and referrals
- Entered patient demographics, charges, receipts, and appointments into an electronic system
- Effectively communicated information to patients, clinicians, referring physicians, case managers, and insurance companies.
Public Relations Representative and Office Assistant
Crossroads Marketing LLC.
Newport News, VA
08.2014 - 06.2016
- Worked in private medical practices and hospitals in the area to craft an overview of marketing
- Data entry/Medical Abstractor/E.H.R
- Implementation specialist
- Managed various marketing projects as well as assisted in the creation and delivery of marketing items
- Learned various tasks in medical billing software through Athena and Allscripts
- Worked directly with physicians to assist with arthrocentesis and various procedures
- Medical scribe for busy orthopedic office.
Pharmacy Technician
CVS
Ruckersville, VA
08.2011 - 09.2014
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
Education
Bachelor of Science - Nursing
Post University
12.2021
Associate of Science - Nursing
J. Sargeant Reynolds Community College
Richmond, VA10.2018
Bachelor of Science - Cell and Molecular Biology
Christopher Newport University
05.2016
Skills
- Clinical Documentation
- Quality Improvement
- Multidisciplinary team collaboration
- Process Improvements
- Clinical Supervision
- Patient relationship management
- Patient records administration
- Patient Health Education
- Patient flow coordination
- Patient Care
- Clinical Leadership
Timeline
Registered Travel Nurse, Charge Nurse
Bon Secours St Francis Hospital/Chester Emergency Room
09.2021 - Current
Registered Nurse, Clinical Coordinator/Flow Coordinator, Charge Nurse
Chippenham Hospital
01.2019 - Current
Emergency Department Technician
Johnston Willis Hospital
06.2017 - 01.2019
Sales Associate
LOFT
11.2016 - 01.2019
Front Office Representative
Tidewater Physical Therapy
06.2016 - 01.2017
Public Relations Representative and Office Assistant
Crossroads Marketing LLC.
08.2014 - 06.2016
Pharmacy Technician
CVS
08.2011 - 09.2014
Bachelor of Science - Nursing
Post University
Associate of Science - Nursing
J. Sargeant Reynolds Community College
Bachelor of Science - Cell and Molecular Biology
Christopher Newport University
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