Hailey Varnum
DeFuniak Springs
Summary
Experienced professional in the hospitality industry with a proven track record of delivering exceptional service in fast-paced dining environments. Recognized for unwavering commitment to teamwork and consistently achieving high levels of customer satisfaction. Adaptable and dependable, excels at adjusting to evolving demands and ensuring seamless operations through effective communication and strong problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Millers Ale House Bar and Grill
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Patient Care Technician
Fresenius Medical Care
07.2023 - 05.2024
- Include measuring and documenting vital signs as well as identify patient concerns and report them to their colleagues
- My position also include moving, turning or relocating patients as required for their comfort and medical requirements
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Educated patients on self-care techniques and post-discharge instructions, empowering them to take control of their own health maintenance.
Office Assistant
Mitchell Land & Title
12.2022 - 01.2023
- Answering or transferring phone calls and taking messages for select staff members
- Maintaining the office calendar
- Writing memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
Waitress
The Depot
06.2019 - 11.2022
- Greet and escort customers to their tables, present menu and provide detailed information when asked (e.g
- About portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day's specials, offer menu recommendations upon request, up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization
- Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff, serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments, carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g
- Parties)
- Follow all relevant health department regulations and provide excellent customer service to guests
Education
High school diploma -
The WISE Center
De Funiak Springs, FL05.2021
Skills
- Medical Office Experience
- Hospital Experience
- Medical Terminology
- Time management
- Microsoft Office
- Office experience
- Office management
- Restaurant experience
- POS
- Cash handling
- Strong work ethic
- Exceptional customer service
Certification
Notary
Timeline
Server
Millers Ale House Bar and Grill
06.2024 - Current
Patient Care Technician
Fresenius Medical Care
07.2023 - 05.2024
Office Assistant
Mitchell Land & Title
12.2022 - 01.2023
Waitress
The Depot
06.2019 - 11.2022
Notary
High school diploma -
The WISE Center
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