Hailey Watkins
Manager
Prosperity,SC
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Store Manager
Sligh's Suprette
05.2022 - 05.2025
- Trained and mentored staff on customer service excellence and operational standards.
- Implemented sales strategies, enhancing customer engagement and satisfaction rates.
- Coordinated scheduling for staff, ensuring adequate coverage during peak hours.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
- Increased community engagement by participating in local events and sponsoring youth sports teams, raising store's profile.
Office Administrator
Lake Murray Steel Inspection
11.2019 - 11.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Managed inspector travel arrangements, optimizing itineraries for cost-effectiveness and time management.
Education
No Degree - Associates of Nursing
Piedmont Technical College
Greenwood, SCBusiness Management, A.A.S - Accounting
Piedmont Technical College
Greenwood, SC05-2020
High School Diploma -
Whitmire High School
Whitmire, SC05-2004
Skills
- Service excellence
- Analytical problem-solving
- Customer service expertise
- Proficient multitasking
- Store operations
- Approachable demeanor
- Strong verbal and written communication
- Goals and performance
- Documentation and reporting
- Team building
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop individual inspector reports and equipment inventory.
- Achieved customer satisfaction by completing and returning weld tests with test results and certifications with accuracy and time efficiency.
Languages
English
Native or Bilingual
Timeline
Store Manager
Sligh's Suprette
05.2022 - 05.2025
Office Administrator
Lake Murray Steel Inspection
11.2019 - 11.2021
No Degree - Associates of Nursing
Piedmont Technical College
Business Management, A.A.S - Accounting
Piedmont Technical College
High School Diploma -
Whitmire High School