Hailey Wilham
Environmental Engineer In Training
Marietta,GA
Summary
Detail-oriented dynamic worker performing with great efficiency in high-pressure situations. Known for collaborating effectively with people from different cultures and backgrounds and working hard in rigorous environments. Driven to complete high-quality work and looking to bring abilities to growth-oriented role. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Ready to apply my knowledge and skills to promote company growth and personal success. Very passionate regarding sustainability, reclamation, microbiology, and R&D of environmental friendly resources for alternative materials and energy.
Overview
5
5
years of professional experience
1
1
Certification
3
3
Languages
Work History
GDOT Geotechnical Engineering Lead Lab Assistant
KSU Geotechnical Department
Marietta, GA
02.2021 - Current
- Conducted engineering and detailed experimental tests to collect design data and assist in research work.
- Followed verbal instructions and AASHTO, GDT, and ASTM to adapt and modify tooling and procedures.
- Compiled data and generated graphs to interpret results and suggest key operational requirements/variables.
- Supervised and directed work of non-engineer assistant with heavy machinery and engineering testing standards.
- Conducted UCS, Flexural Strength, and Elastic Modulus tests of reclaimed material for 3 locations at four cement levels to detect efficacy of material reuse.
- Presented regular briefings to superior PE engineers, delivering details on data and deliverables.
- Monitored mechanical factors such as load tolerances and equipment strain to identify failure points.
- Updated weekly spreadsheet logs, Word reports and image/video documentation for accurate recordkeeping.
- Performed geotechnical analysis and research to fabricate samples and conduct detailed geological tests for potential construction material.
- Controlled engineering activities to maintain work standards, adhere to timelines, and meet quality assurance targets.
- Determined availability, strength and viability of reclaimed materials for 2 GDOT projects at six separate locations.
- Reviewed calculations and analytical data to maintain accuracy of technical reports.
Senior Sales Manager
Commencement Flowers
Atlanta, GA
05.2017 - Current
- Organized sale displays
- Sold special occasion mementos in a face-to-face environment
- Identified and retrieved customers specific requests
- Promoted from sales representative to a shift lead sales executive in less than a year
- Led teams of 2-18 employees for business trips lasting up to 4 days while managing transportation, security, product inventory, expenses, and employee reviews.
- Hit every sales quota and exceed 98% of my benchmarks.
- Managed inventory between 2.5K-111K, pre-orders, and computed detailed sales logs.
- Respectfully maintained contracted client relationships while consistently receive praises from administration.
- Received unsolicited recognition of great service from large clients through company’s customer service line
- Persistently received great leader evaluations from each team member supervised
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed and motivated sales team to increase revenue 15% .
- Established ambitious sales targets, managed deployment strategies and developed go-to-market plans to capitalize on every revenue opportunity.
- Brought in more than $237,300 in sales in less than 2 months.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Supervised sales team of 18 people, over multiple locations, stepping in to support employees and deliver smooth sales processes for clients.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Held daily meetings with team to identify techniques to overcome sales obstacles and exceed quotas.
- Trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Applied security and loss prevention training toward recognizing risks and reducing theft.
- Maintained records related to sales, returns and inventory availability.
Operational Manager
Sneeze Guarders
Norcross, GA
06.2020 - 08.2021
- Led day-to-day operations.
- Fundamental understanding of industrial CNC Routing Machine.
- Handled packaging, shipping, and product inventory with USPS, UPS, FEDEX, and ULINE.
- Assistant COVID19 relief efforts through a two-day turnover of custom acrylic guards for all ages, purposes, stationary, and portable.
- Led warehouse improvement initiatives to advance operational efficiencies.
Lead Sales Representative
CaliKulture
Tucker, GA
02.2018 - 07.2018
- Communicated information on newest product lines related to sales activities and promotions
- Responsible for building and maintaining rapport through tradeshows and cold calling personnel to effectively meet company and client objectives.
- Consistently demonstrated problem solving skills by troubleshooting consumer account issues and resolving backordered merchandise.
- Responsible for tradeshow booths display and merchandising to achieve optimum visibility, intriguing aesthetic, product flow, and organization.
- Leveraged Quickbooks and Salesforce to create client accounts, sale orders, invoices, payment, and tracking information.
- Completed research and development for all new product and chose the best protect to intake.
- Reported daily leads and weekly sales data to upper management for review.
- Monitored sales processes to identify areas in need of improvement and implemented systems to revise issues.
- Streamlined team sales processes increase productivity and decrease closing time.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Worked closely with other departments to understand full scope of available offerings and provide top-notch salesmanship to customers.
- Studied product and regional markets to adjust sales pitches and adapt strategies to optimize new client intake and sales.
- Promoted brand awareness and utilized took advantage of network connections to increase brand development.
- Worked independently with minimal supervision.
- Developed, maintained and utilized diverse client base with a consistent sales portfolio.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Negotiated contracts and sales terms with new and existing clients.
Senior Camp Counselor
Camp Bow Wow
Lawrenceville, GA
06.2016 - 12.2017
- Assisted front of house with check in/out, reservations, and updating client profiles on company software
- Certified animal caretaker and shift leader
- Maintains a sanitized and organized work environment
- Maintains the wellbeing of the clients specific to clients’ needs and desires respectfully and appropriately
- Communicated professionally with pet owners via phone, email and text.
- Fed, watered and cared for dogs of all ages.
- Followed pet care instructions for dietary needs and medication regimens.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies and other details to provide complete records and methods of owner contact.
Courtesy Clerk
Kroger
Grayson, GA
10.2015 - 06.2016
- Consulted with customers to determine needs and consider best options.
- Consistently improved customer satisfaction through expert resolution.
- Provided relief and support to store management to assist store traffic.
- Maintained organization of front end and sanitation of assigned areas.
- Assisted coworkers as needed to help them adhere to regulatory store policies and procedures.
- Assisted customers with large purchases by carrying items to vehicles.
Assistant Manager
Queen of Kale
Suwanee, GA
06.2014 - 11.2015
- Managed shipping invoices and cash receipts.
- Prepared food in industrial kitchen within health guidelines and regulations.
- Developed loyal and highly satisfied customer base through efficiency and strong rapport.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with polite and knowledgeable service.
Professional Rugby Player
Atlanta Harlequins Women’s Rugby Special Recruited Player
Atlanta, GA
10.2018 - 12.2019
- Improved operations through consistent hard work and dedication.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Effectively communicated with diverse group of athletes, coaches, and game officials using dynamic listening and open-ended questioning skills.
- Trained extensively 16-22 hours per week for upcoming competitions to perform at top-level.
- Applied discipline and sense of responsibility toward all team and personal activities.
- Practiced with team on schedule and trained alone to enhance athletic abilities and contributions to team success.
- Attended all practices, meetings and workouts on time.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Optimized nutrition, training regimens, and lifestyle choices to consistently keep fitness at optimal levels.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
- Started every game with over 90% playing time on a nationally high ranking team.
Rugby Team Leader
Kennesaw State Women’s
Kennesaw, GA
01.2017 - 01.2019
- 2017 DII Collegiate National Spring Champions.
- Helped new team members acclimate to procedures, collaborate with fellow athletes, and enhance competitive performances.
- Worked with coaches and trainers to understand and implement improvement strategies.
- Maintained professionalism when attending university, sporting, and social events as team representative.
- Determined areas in need of improvement and optimized strategies to strengthen individual and team performance.
- Exhibited excellent teamwork and strong work ethic by promoting camaraderie and team weightlifting sessions.
- Managed time effectively while traveling for games, attending practice, and going to classes.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Developed and maintained key relationships with fellow athletes, coaching staff, and professors.
- Optimized nutrition, advanced training regimens, and lifestyle choices to keep fitness at optimal levels.
- Conducted research, gathered information from multiple sources and presented results in practice and games.
Education
Environmental Engineering, BS -
Kennesaw State University
Kennesaw, GA 08.2016 - 05.2022
High School Diploma -
Archer High School
Lawrenceville, GA 08.2012 - 05.2016
Skills
Staff Education, Training, Mentoring, and Management
Analytical and Critical Thinking
Research
Strategic Planning
Budgeting and Inventory
Communication and Relationship Building
Sales Expertise
MS Office
Specimen Handling and Analysis
Documentation and Reporting
Research
AutoCAD and Drafting
ArcGIS
Non-Profit Work
Homeless Food Drive Lead Volunteer | Self-Employeed
Atlanta, GA - January 2017 - Current
- Raise money, organize, and fund bimonthly food drives.
- Cook, prepare, and package healthy meals in environmentally sustainable and compostable packaging.
- Personally deliver each meal to every person in need throughout the Atlanta metro area until inventory is exhausted.
- Assigned volunteers for various food bank product pickup and tasks.
- Seasonally assist in clothing and toiletry needs.
SE Gwinnett Co-Op Volunteer
Grayson, GA - December 2016 - March 2018
- Assisted staff with product intake and organization.
Graystone Church Volunteer
Lawrenceville, GA - April 2013 - August 2017
- Greet and interact with guests.
- Supported cleanup following service.
- Assisted guests with drink and snack refreshments at the cafe bar.
- Led and supported 18 month - 3rd grade youth service.
Coca-Cola STEM Education Volunteer
Atlanta, GA - December 2012 - January 2017
- Facilitated in educating K-12 students in the basics of being a flavor chemist.
- Assisted in the organization of display.
- Guided presentation and demonstration.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information and assistance to attendees.
Volunteer | Special Pops Tennis Tournament
Roswell, GA - December 2011 - December 2013
- Supported coordinators with set-up and organization of the tournament.
- Refereed event of mixed-aged participants to ensure adherence to rules.
- Assigned to games to manage equipment use and preservation.
- Engaged participants and attendees with friendly assistance.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Assisted with special needs events.
- Used strong interpersonal communication skills to convey information to others.
Affiliations
- Women in Technology - Member 2021
- American Association of Civil Engineers - Member 2021
- Society of Women Engineers - Member 2021
- Association of Energy Engineers - Member 2021
- Kennesaw Environmental Engineers - Member 2021
Certification
Yoga Alliance - RYT 200
Timeline
GDOT Geotechnical Engineering Lead Lab Assistant
KSU Geotechnical Department
02.2021 - Current
Operational Manager
Sneeze Guarders
06.2020 - 08.2021
Yoga Alliance - RYT 200
06-2019
Professional Rugby Player
Atlanta Harlequins Women’s Rugby Special Recruited Player
10.2018 - 12.2019
Lead Sales Representative
CaliKulture
02.2018 - 07.2018
Senior Sales Manager
Commencement Flowers
05.2017 - Current
Rugby Team Leader
Kennesaw State Women’s
01.2017 - 01.2019
Environmental Engineering, BS -
Kennesaw State University
08.2016 - 05.2022
Senior Camp Counselor
Camp Bow Wow
06.2016 - 12.2017
Courtesy Clerk
Kroger
10.2015 - 06.2016
Assistant Manager
Queen of Kale
06.2014 - 11.2015
High School Diploma -
Archer High School
08.2012 - 05.2016