Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
10
10
years of professional experience
Work History
Waitress
How Ya Doin' Pizza N' Eatz
05.2023 - 08.2023
Remained calm and poised when dealing with difficult customers or during busy shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Used cash registers and credit card machines to cash out customers.
Greeted new customers, discussed specials, and took drink orders.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Teacher
Holy Name Preschool
01.2014 - 08.2015
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into the classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported students' physical, mental, and social development using classroom games and activities.
Participated in parent-teacher conferences to discuss developments of students and increase support.
Conducted evaluations to measure the performance and progress of students, providing guidance for areas requiring improvement.
Planned and implemented integrated lessons to meet national standards.
Teacher's Assistant
Young Tracks Preschool
08.2015 - 03.2016
Served as positive role model, promoting healthy interpersonal behaviors.
Set up playroom and childcare areas for safety and cleanliness.
Complied with strict safety and organizational regulations, policies, and procedures.
Arrived at assigned areas on time, prepared, and ready to work.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent the spreading of germs.
Maintained daily records of children's individual activities, behaviors, meals, and naps.
Planned and guided age-appropriate tasks like reading, crafts, and physical activities.
Teacher
Discovery Learning Center
03.2016 - 08.2016
Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
Incorporated multiple types of teaching strategies into the classroom.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Supported students' physical, mental, and social development using classroom games and activities.
Participated in parent teacher conference to discuss developments of students and increase support.
Planned and implemented integrated lessons to meet national standards.