Hailey Wright
Fortworth,TX
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
4
4
years of professional experience
Work History
Leasing Manager
Greystar Property Management
Dallas, TX
09.2023 - Current
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Assisted in the preparation of marketing materials for vacant units.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Conducted market research to identify potential tenants and rental rates.
- Provided customer service support to ensure satisfaction throughout the tenancy period.
- Maintained accurate financial records related to rental income and security deposits.
- Developed strategies to increase occupancy levels through effective marketing campaigns.
- Negotiated lease terms with prospective tenants in accordance with budget parameters.
- Handled evictions when necessary; prepared documents for court proceedings if needed.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Monitored competitors' prices and amenities; updated pricing accordingly to remain competitive.
- Coordinated move-in and move-out procedures including inspections and cleaning services.
- Ensured that all paperwork was completed correctly prior to signing leases.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Ran background checks on potential tenants to evaluate criminal records and credit statuses.
- Received, checked and processed applications for new leases.
- Collaborated with management on developing strategic plans for achieving business goals.
- Investigated potential violations of lease agreements by tenants.
Leasing Professional
Greystar Property Management
Fort Worth, TX
09.2022 - 09.2023
- Created marketing campaigns designed to promote available rentals within the community.
- Developed and maintained positive relationships with tenants, vendors, and contractors.
- Created detailed records of all leasing activity including tenant leases, renewals, move-ins and move-outs, rent increases.
- Performed administrative duties such as filing paperwork or answering phone calls from potential renters.
- Provided ongoing customer service support to existing tenants regarding maintenance requests or other issues.
- Assisted prospective tenants in locating available rental units that met their criteria.
- Assisted in preparing monthly reports summarizing leasing activity for management review.
CNA
Texas Rehabilitation Hospital of Fort Worth
Fort Worth, TX
08.2021 - 08.2022
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Educated patients on self-care techniques that would help them maintain their independence.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Provided emotional support to family members during difficult times.
- Documented patient care services by charting in designated areas.
Sales Associate
Ulta
Weatherford, TX
01.2021 - 09.2021
- Restocked shelves as needed to ensure sufficient inventory levels.
- Handled customer complaints in a professional manner.
- Maintained cleanliness of store environment including floors, windows, displays.
- Tracked sales performance metrics to identify trends in market place.
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Bachelor of Arts - Business Administration And Management
The University of Texas At Arlington
Arlington, TX05-2026
Skills
- Fair housing laws knowledge
- Department planning
- Operational Reporting
- Marketing planning
- Telephone sales
- Maintaining occupancy levels
- Property Management
- Social Media Marketing
- Resident relations
Timeline
Leasing Manager
Greystar Property Management
09.2023 - Current
Leasing Professional
Greystar Property Management
09.2022 - 09.2023
CNA
Texas Rehabilitation Hospital of Fort Worth
08.2021 - 08.2022
Sales Associate
Ulta
01.2021 - 09.2021
Bachelor of Arts - Business Administration And Management
The University of Texas At Arlington
Similar Profiles
Juan Miguel Soto Jr.Juan Miguel Soto Jr.
Maintnance Supervisor at Greystar Property ManagementMaintnance Supervisor at Greystar Property Management
Denise DicksonDenise Dickson
Community Manager at Alliance Residential/Greystar Property ManagementCommunity Manager at Alliance Residential/Greystar Property Management
Alayna ElemenAlayna Elemen
Leasing Professional at Greystar Property ManagementLeasing Professional at Greystar Property Management
Andre Crump JrAndre Crump Jr
Maintenance Technician at Greystar Property ManagementMaintenance Technician at Greystar Property Management
Pascaline FikiriPascaline Fikiri
Guest Experience Manager at Chipotle GrillGuest Experience Manager at Chipotle Grill