Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Hailey Zamora

Edinburg

Summary

Dynamic and results-driven professional with extensive experience at Wingstop, excelling in customer service and cash handling. Recognized for precision and attention to detail, I effectively resolved customer issues while training new team members. A collaborative team player, I prioritize tasks to enhance operational efficiency and deliver exceptional service.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Target
06.2025 - Current
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Cashier

Wingstop
09.2024 - Current
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Answered phone calls to assist customers with questions and orders.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Greeted customers promptly and responded to questions.
  • Worked closely with front-end staff to assist customers.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Trained new team members in cash register operation, stock procedures, and customer services.

To-Go runner

Kumori
06.2023 - 07.2023
  • Interacting with customers on the phone and placing orders
  • Working with them when frustrated
  • Communicated well with employees and customers

Alamo Firework Megastore
12.2022 - 01.2023
  • Built relationships with members and guests and created a welcoming and warm environment that promoted future visits
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences
  • Welcomed, greeted and interacted with members and guests and verified proper equipment operation

Education

High School Graduate -

World scholars
Edinburg, Texas
05.2024

Skills

  • Time Management
  • Decision Making and Prioritization
  • Problem Solving
  • Precision and Accuracy
  • Attention to Detail
  • Project Planning
  • Listener
  • Quick
  • Aware
  • Organized
  • Communication
  • Team worker
  • Team collaboration
  • Customer service
  • Conflict resolution
  • Customer service excellence
  • Order taking
  • Honest and dependable
  • Customer complaint handling
  • Professionalism and courtesy
  • Organization and multitasking
  • Flexibility and adaptability

Accomplishments

  • Food Handlers Degree
  • Be a Team Leader
  • Problem Solver
  • ServSafe Certified

References

References available upon request.

Timeline

Beauty Advisor

Target
06.2025 - Current

Cashier

Wingstop
09.2024 - Current

To-Go runner

Kumori
06.2023 - 07.2023

Alamo Firework Megastore
12.2022 - 01.2023

High School Graduate -

World scholars

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