Summary
Overview
Work History
Skills
Timeline
Generic

Hailey Beck

Fort Worth,TX

Summary

Professional with results-driven mindset, specializing in executive support and administrative management. Skilled in managing complex schedules, coordinating virtual meetings, and optimizing workflows. Strong emphasis on team collaboration and adaptable to evolving needs. Recognized for effective communication, problem-solving abilities, and proactive approach to tasks.

Overview

8
8
years of professional experience

Work History

Merchandise Controller

TJX
04.2024 - Current
  • At TJX I work as a Merchandise controller. I work as a liaison for Distribution center flow and Planning flow in MA. We are the distribution centers problem solvers for all issues regarding quality and accuracy.
  • Managed daily email communications across multiple teams, including corporate offices in Massachusetts, other distribution centers nationwide, and internal departments, ensuring timely and accurate information flow.
  • Effectively manage the Merchandise Control Email box, utilizing time management to prioritize tasks to meet team deadlines and promote productivity.
  • Coordinate the movement of goods to retail locations by interpreting planning department guidelines and providing clear direction to support inventory flow.
  • Conduct full quality inspections of merchandise, complete vendor documentations, and ensure compliance with HomeGoods and HomeSense standards.
  • Perform daily reporting and pre-inspections of goods, including accurate data entry and documentation to support operational transparency.
  • Lead training initiatives focused on process improvement and merchandise flow, contributing to team efficiency and cross-department collaboration.

Retail Merchandiser

Driveline Retail
01.2018 - Current
  • At Driveline Retail I worked as a traveling merchandiser. I received work via their online/app system, and input completed work from whatever location was in need of retail work.
  • Executed merchandising assignments across multiple retail locations, adapting quickly to varying store layouts and operational needs.
  • Utilized Driveline’s proprietary mobile platform to receive assignments, track progress, and submit completed work from remote locations.
  • Collaborated with store managers to execute product resets, including shelf organization and planogram compliance.
  • Conducted weekly brand audits to ensure merchandising accuracy and adherence to company standards.
  • Managed freight in backrooms, placed new inventory, and removed discontinued items in alignment with seasonal transitions and planogram guidelines.

Merchandise Controller Assistant

TJX
11.2023 - 04.2024
  • At TJX I worked as a Merchandise controller Assistant for their Fort Worth Homegoods DC. I completed weekly reports, managed daily tasks overseeing the clerical work for MC’s, managed incoming and outgoing emails, and worked as the DC’s eyes and ears for issues going into the stores we serviced.
  • Provided high-level administration support to Merchandise Controllers, ensuring smooth daily operations and timely completion of weekly reports.
  • Leveraged internal systems to generate reports, resolve purchase orders decrepancies, and manage store-facing issues with accuracy and efficiency.
  • Managed cross-functional email communications with internal and external departments, planning and RTV teams, other company distribution centers, and retail stores.
  • Administer the ServiceNow Ethotline portal: investigate store-reported issues, identify root causes, collaborate with stakeholders, and escalate concerns to appropriate teams to drive resolutions.
  • Prepare and deliver detailed reports for senior leadership to support strategic decision-making and operational improvements.

General Warehouse Associate

TJX
09.2023 - 11.2023
  • At TJX I worked as a general warehouse associate in their Fort Worth Homegoods DC. I completed full quality control on freight coming into the DC, and ensured that all orders received into the DC were exactly as ordered.
  • Complete full inventory and quality check of merchandise received into the building from vendors.
  • Conducted front-end problem solving related to receiving and quality and accuracy control.
  • Collaborated with Distribution center teams to proactively address layup-related issues and prevent disruptions across departments.
  • Support freight movement by assisting other departments in identifying and resolving operational bottlenecks, ensuring efficient workflow and timely distribution.

Shift Lead

Papa Johns Pizza
09.2019 - 04.2020
  • At Papa Johns I ran the store as a shift lead.
  • Opened and prepared storefront for daily operations including handling opening cash transactions, performing housekeeping duties, and supervising on-shift employees.
  • Delivered exceptional customer service by resolving product and payment-related issues, processing orders, and ensuring customer satisfaction through face-to-face interactions.

Skills

  • Efficiently complete remote assignments with accuracy and attention to detail, demonstrating strong self-management and accountability
  • Prioritize and manage tasks efficiently to meet deadlines and support team workflow in a fast-paced environment
  • Utilize proprietary systems and software to generate reports, resolve purchase order discrepancies and support store-facing issue resolution
  • Communication with cross-functional teams and store managers to troubleshoot issues and maintain operational efficiency

Timeline

Merchandise Controller

TJX
04.2024 - Current

Merchandise Controller Assistant

TJX
11.2023 - 04.2024

General Warehouse Associate

TJX
09.2023 - 11.2023

Shift Lead

Papa Johns Pizza
09.2019 - 04.2020

Retail Merchandiser

Driveline Retail
01.2018 - Current

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Hailey Beck