Summary
Overview
Work History
Education
Skills
Timeline
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Hailey Betz

Walkersville,MD

Summary

Positive and upbeat professional adept at balancing diverse business requirements, ensuring guests feel welcome. Proficient in managing server loads, coordinating kitchen output, and catering to customer preferences. Skilled in maintaining productivity and composure in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Private Nanny

Emily Tozzolo
New Market, Maryland
01.2024 - Current
  • Monitored behavior of the children to enforce appropriate conduct standards set by parents.
  • Planned age-appropriate educational activities designed to promote learning and development.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.
  • Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
  • Facilitated safe, caring and warm environment for children to stimulate development.

Head Hostess

Memories Charcoal House
Mount Airy, Maryland
07.2020 - Current
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Provided menus and answered questions about menu items and specials.
  • Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
  • Upsold appetizers, drinks, and desserts. when appropriate.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Managed reservations, waitlists, and special requests for large parties.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.

Education

High School Diploma -

South Carroll High School
Sykesville, MD
06-2022

Skills

  • Greeting and seating
  • Menu presentation
  • Table Bussing
  • Menu knowledge
  • Guest service
  • High-volume dining
  • Dining customer service

Timeline

Private Nanny

Emily Tozzolo
01.2024 - Current

Head Hostess

Memories Charcoal House
07.2020 - Current

High School Diploma -

South Carroll High School

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Hailey Betz