Hailey Gambrell
Assistant
Lincolnville,SC
Summary
Energetic worker with several years of experience providing prompt, friendly service to patrons. Well-versed in measuring ingredients, mixing cocktails and calculating tabs. Hardworking individual recognized for accuracy and strong attention to detail.
Very organized and offering years of demonstrated success in any environment. My resume will briefly show some of my past work places.
Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise.
Experienced retailer with over 5 years of experience in that field. Excellent reputation for resolving problems and improving customer satisfaction.
Reliable employee seeking any job position...
Offering excellent communication and good judgment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help team achieve company goals.
Very enthusiastic eager to contribute to team success through hard work, attention to detail and excellent organizational . Motivated to learn, grow and excel in any industry.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work History
Busser
The Red Pepper
Charleston , SC
06.2022 - 08.2022
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
- Trained new staff in bussing and cleaning procedures.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
- Checked dining area supplies of linens, wrapped silverware and replenished low stock.
- Provided attentive service and proactively assessed guest needs.
- Offered product samples, answered questions and helped customers find items.
House Keeper
The Hampton Inn & Suites
Columbia, SC
11.2017 - 03.2018
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items.
- Worked on cleaning team to service hotels, offices and other commercial buildings.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
- Verified cleanliness and organization of storage areas and carts.
- Adhered to professional house cleaning checklist.
- Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked linen and cycled towels and sheets in full-service hotel-based spa.
Bartender
Racks North East
Columbia, SC
10.2016 - 04.2017
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Built relationships with vendors to manage orders and negotiate costs.
- Updated drink menu with creative cocktails, contemporary wines and craft beers.
Labor Worker
123 Jump Online
Columbia, SC
12.2015 - 11.2016
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Loaded, unloaded and moved material to and from storage and production areas.
- Gathered and disposed of worksite debris to remove safety hazards.
- Maintained and repaired facilities, equipment and tools.
- Measured dimensions of finished pieces for conformance to specifications.
- Performed general housekeeping and cleaning tasks.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Cleaned and straightened work areas to maximize productivity and safety.
- Adhered to company policies, safety procedures and performance standards.
- Restocked items on shelves and bins to keep inventory available.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Offered exceptional customer service to all guests.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
Assistant
123 Jump Online
Columbia, SC
11.2015 - 11.2016
- Answered phones to process requests, transfer calls or relay messages to appropriate personnel.
- Created and updated records and files to maintain document compliance.
- Communicated with management to explain issues and formulate solutions.
- Assisted management with activities to plan and oversee events and programs.
- Maintained well-stocked and organized office supply room to aid in inventory management.
- Organized resources, records and personnel to accomplish aggressive targets.
- Helped management with business operations to align teams, set goals and execute initiatives.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Translated information into electronic forms by compiling and sorting data.
- Sorted, opened and routed mail and deliveries to meet business requirements.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
- Used data processing and statistical software to process large amounts of data and paperwork.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Developed correspondence to enhance communication between stakeholders.
- Organized corporate travel by tracking various travel expenses and devising comprehensive travel strategy.
- Identified communication channels to set roadmap to distribute information.
Caretaker
Under The Table/ For Beth Jordan
Camden, SC
05.2013 - 02.2015
- Monitored and maintained cleanliness, sanitation and organization of assigned station and service areas.
- Planned, prepared and served meals and snacks according to prescribed diets.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Remained alert to problems or health issues of clients and competently responded.
- Ran errands for patients, did shopping and picked up other necessities.
- Monitored and assisted residents through individual service plans.
- Scheduled and accompanied clients to medical appointments.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Followed pet care instructions, dietary needs and medication regimens.
Education
Diploma -
North Central High School
Kershaw, SC 04.2012 - 10.2017
GED -
ATEC
Cassatt, SC 10.2015 - 08.2016
Skills
Stocking and replenishing
Table setting knowledge
Food preparation and safety
Food running
Strategic planning
Interpersonal relations
Team collaboration
Quality assurance
Process improvements
Needs assessment
Performance improvement
Resourcefulness
Time management
Menu memorization
Beverage preparation
Place settings
Schedule and calendar management
Project support
Verbal and written communication
Product and service knowledge
Administrative tasks
Business correspondence
Administrative support
Operations support
Relationship building
Business administration
Multi-line phone proficiency
Filing and data archiving
Bookkeeping
Accounting familiarity
Cash register operation
Cultural Awareness
Organization and Time Management
Dependable and Responsible
Multitasking Abilities
Flexible and Adaptable
Training and Development
Good Telephone Etiquette
Clerical Support
Data Entry
Planning and Coordination
Office administration
Customer/Client relations
Security awareness
Customer and client relations
Scheduling
Office management
Telephone skills
Expense reporting
Mail handling
Technical Support
Organization skills
Sorting and labeling
Multi-line Telephone Systems
Care plan assessment
Patient care
First aid and safety
Clinical quality program standards
Medication Administration
Problem-Solving
Teamwork and Collaboration
Meal planning and preparation
Community integration
Direct Patient Care
Indirect Patient Care
Verbal and written communication skills
Patient Assessments
Behavioral Management
Flexible schedule and availability
Patient Management
Responsible alcohol service
Ordering bar supplies
Knowledge of craft and microbrews
Inventory
Staff Management
Highly reliable
Ordering procedures
Hospitality service expertise
Engaging personality
New hire training
Attending multiple customers
Making change
Sales expertise
Handling difficult customers
Group reservations management
Timeline
Busser
The Red Pepper
06.2022 - 08.2022
House Keeper
The Hampton Inn & Suites
11.2017 - 03.2018
Bartender
Racks North East
10.2016 - 04.2017
Labor Worker
123 Jump Online
12.2015 - 11.2016
Assistant
123 Jump Online
11.2015 - 11.2016
GED -
ATEC
10.2015 - 08.2016
Caretaker
Under The Table/ For Beth Jordan
05.2013 - 02.2015
Diploma -
North Central High School
04.2012 - 10.2017