Hailey Mae Mulholland
Atlanta,GA
Summary
A motivated individual with years of experience in leadership roles, sales and customer relations. Recognized for developing solutions and driving both customer and business satisfaction. Resourceful, dedicated and hardworking with internal drive to deliver excellence.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Director
Zimmermann
03.2023 - Current
- Managed $3Mil business, increasing Sales and KPI's by 62% YoY by motivating, training, and driving excitement with high performance teams; while closely managing company assets, creating successful sales plans MoM and auditing inventory.
Store Director
Veronica Beard
02.2022 - 04.2023
- Managed $3Mil business exceeding both yearly plan and stretch plans by 38%. Ensured store maintained goaled KPI's; 16% TTL business being appointments
- Developed and mentored novice team members to surpass goals though personalized coaching, outreach management, and development plans.
Store Director
Diane Von Furstenberg
07.2015 - 08.2019
- Oversaw $2.5Mil store, overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of performance plans.
Event Coordinator & Marketing Manager
fab'rik
07.2016 - 03.2017
- Developed and oversaw all internal and external events
- Maximize corporate and local business tactics through B2B marketing
- Assisted in managing social media content via Instagram
- Created and implemented charity focused events where fab'rik would partner with local charities in the community to create strong customer bonds with our brand. Charities included Georgia Special Olympics, JDRF, Relay for Life, Paws and Claws Alabama, & Ronald McDonald Foundation
- Cross marketed with local bloggers and businesses to promote and gain social media attention
- Recruited local startup fashion labels to collaborate in pop up shops in store
- Planned and executed trunk shows in both SEC and state universities including Auburn University's Phi Mu, University of Alabama's Phi Mu & Samford University's Zeta
- Created itineraries and managed expenses for events to ensure budgets were not exceeded
- Put together reports detailing event performance and customer engagement
Education
Fashion Marketing
University of The Arts London
London, EnglandMarketing
Georgia State University
Skills
- Sales leadership, 8 years of experience in CRM and building lasting and meaningful client relationships built on trust
- People management, 7 years of experience leading successful and highly motivated teams
- Business administration - detail oriented, organized, and timely
- Strategic planning - thinks outside the box to deliver optimal results and reach both personal and professional goals
Certification
- Dual citizen in both United Kingdom and America
- Actively learning intermediate Farsi
Timeline
Store Director
Zimmermann
03.2023 - Current
Store Director
Veronica Beard
02.2022 - 04.2023
Event Coordinator & Marketing Manager
fab'rik
07.2016 - 03.2017
Store Director
Diane Von Furstenberg
07.2015 - 08.2019
Fashion Marketing
University of The Arts London
Marketing
Georgia State University
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