Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hailey Long

Troutdale,OR

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

11
11
years of professional experience

Work History

Retail Keyholder

Pet Supplies Plus
Gresham, OR
09.2022 - Current
  • Confirmed pricing accuracy throughout the store by performing price checks on items.
  • Utilized problem solving skills to resolve customer disputes or complaints quickly and efficiently.
  • Provided excellent customer service by responding promptly to inquiries and complaints.
  • Monitored security cameras to identify potential shoplifters or suspicious activity.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Ensured a clean and organized store environment by restocking shelves, organizing displays, and cleaning the sales floor.
  • Cleaned animal cages regularly to maintain a safe environment for pets.
  • Inspected incoming shipments for damages or discrepancies and reported any issues to management.
  • Processed returns and exchanges in accordance with company policy.
  • Greeted customers and provided assistance with selecting pet food, accessories, and supplies.
  • Answered phone calls from customers inquiring about products, services, and store policies.
  • Provided advice on proper nutrition and care instructions for various types of pets.
  • Adhered to safety regulations when handling live animals such as reptiles, birds, fish.

Pet Sitter

Self Employed Services
Gresham, OR
01.2020 - Current
  • Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
  • Delivered mail, newspapers, packages from the front porch to inside the home while caring for the pet.per
  • Provided companionship to animals by playing with them or providing belly rubs.
  • Maintained detailed records of each visit, including tasks completed, medications administered, food and water intake.
  • Cleaned up pet messes and provided fresh food and water to all assigned pets.
  • Administered oral medications as prescribed by the veterinarian or client instructions.
  • Provided emotional support when pets were feeling anxious due to separation from owners.
  • Walked dogs on a regular basis, ensuring they were kept safe and healthy.
  • Communicated with clients regularly regarding their pet's care needs and progress.
  • Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
  • Noted unusual behavior and contacted owners regarding health-related issues.

Animal Health Team Member

Coastal Farm & Ranch
Gresham, OR
08.2021 - 08.2022
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Participated in team meetings to discuss strategies for improvement.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Collaborated with team members to achieve daily goals.
  • Answered phone calls regarding inquiries about products or services.
  • Monitored expiration dates on food items for freshness assurance.
  • Rotated through series of different stations based on team needs.

Package Handler

FedEx
Troutdale, OR
10.2020 - 03.2021
  • Organized packages according to type, size, destination, and other specifications.
  • Ensured compliance with postal regulations regarding hazardous materials handling.
  • Followed safety procedures when operating heavy machinery such as forklifts and pallet jacks.
  • Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Collaborated with team members on tasks such as sorting mail into designated bins.
  • Assembled containers or crates for large shipments using hand tools and power tools.
  • Checked all outgoing shipments to ensure accuracy of contents.

Floor Associate

Bath & Body Works
Troutdale, OR
08.2019 - 12.2019
  • Stocked shelves with merchandise according to company guidelines.
  • Processed payments for purchases using cash registers or point-of-sale systems.
  • Monitored store traffic and responded promptly to customer inquiries and complaints.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Assisted customers with locating merchandise in the store.
  • Ensured that aisles were neat, clean, and free from hazards at all times.
  • Performed inventory counts on a regular basis to ensure accuracy of stock levels.
  • Organized displays to attract customers and promote sales.

Floor Associate

Dairy Queen Grill & Chill
Troutdale, OR
04.2017 - 10.2017
  • Complied with all local health codes and regulations concerning food preparation and handling.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
  • Operated cash register to process customer payments accurately and efficiently.
  • Replenished beverages throughout shift ensuring availability at all times.
  • Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.

Volunteer

Multnomah County Animal Services
Troutdale, OR
06.2013 - 07.2017
  • Organized and maintained records of volunteer hours and donations.
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Educated visitors about responsible pet ownership through presentations and conversations at public outreach events.
  • Assisted in the intake process for new animals, including entering data into a computer system and completing paperwork.
  • Provided care for animals by feeding, cleaning cages, walking dogs, and providing companionship.
  • Participated in adoption events by helping potential adopters select an animal and answering questions about pet care.
  • Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.

Volunteer

zebs wish
Sandy, OR
06.2013 - 07.2015
  • Assisted with fundraising efforts, including event planning and donor outreach.
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Offered support and assistance to community members.
  • Followed directions from supervisors and completed tasks within appropriate timeframe.
  • Cleaned out barns, stalls, pens, and other animal enclosures on a regular basis.
  • Cared for livestock, including feeding, watering, and providing medical attention when necessary.

Education

High School Diploma -

Corbett High School
Corbett
05-2019

Skills

  • Merchandise Display
  • Cash Handling Accuracy
  • Social Media Marketing
  • Loss Prevention
  • Front end operations
  • Bank Deposits
  • Animal Nutrition
  • Animal Handling
  • Animal Care
  • Effective Communication

Timeline

Retail Keyholder

Pet Supplies Plus
09.2022 - Current

Animal Health Team Member

Coastal Farm & Ranch
08.2021 - 08.2022

Package Handler

FedEx
10.2020 - 03.2021

Pet Sitter

Self Employed Services
01.2020 - Current

Floor Associate

Bath & Body Works
08.2019 - 12.2019

Floor Associate

Dairy Queen Grill & Chill
04.2017 - 10.2017

Volunteer

Multnomah County Animal Services
06.2013 - 07.2017

Volunteer

zebs wish
06.2013 - 07.2015

High School Diploma -

Corbett High School

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