Hailey Rakos
Auburn,WA
Summary
Highly motivated with extensive customer service and sales management experience. Outgoing sales professional with a track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Team player with strong leadership skills. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Weekend Supervisor
Cunningham Research
11.2020 - 11.2022
- Directed cleaning, restocking and customer service activities.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Developed and implemented customer service policies to enhance satisfaction.
Sales Associate
Old Navy
05.2020 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Bachelor of Science - Nursing
Pacific Lutheran University
Tacoma, WA05.2027
High School Diploma -
Auburn Riverside High School
Auburn, WA06.2023
Skills
- Emotional Support
- Quality Improvement Activities
- Leadership
- Inventory Oversight
- Negotiation
- Resolving Complaints
Timeline
Weekend Supervisor
Cunningham Research
11.2020 - 11.2022
Sales Associate
Old Navy
05.2020 - 08.2020
Bachelor of Science - Nursing
Pacific Lutheran University
High School Diploma -
Auburn Riverside High School
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