Hailie Ambrose-Covey
Kansas City,MO
Summary
As Chaos Coordinator/Manager on Duty at The Parlor I am in charge of various things including our staff. I am in charge of delegating tasks, overseeing shift changes, doing inventory, restocking merchandise, working as head cashier, opening and closing out store, and more. A big part of my job is making sure all of our customers feel welcome and are satisfied with their experience. I am also a big part of our social media management team. I work with our social media manager by creating reels and posts showing our merchandise, coming up with new ideas, and creating flyers/posts for events.
Overview
6
6
years of professional experience
Work History
Chaos Coordinator/Manager on Duty
The Parlor
08.2023 - Current
- Enhanced customer satisfaction through consistent monitoring of service quality and staff performance.
- Improved team productivity by implementing efficient scheduling and task delegation processes.
- Increased sales revenue by identifying growth opportunities and implementing effective marketing strategies.
- Managed inventory effectively by regularly tracking stock levels and placing orders as needed
- Applied strong leadership talents and problem-solving skills to maintain team efficiency
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Created engaging content to catch attention of potential customers.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Regular Babysitter
Various Local Families
05.2018 - 08.2024
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.
- Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
Education
Bachelor of Science - Nursing
William Jewell College
Liberty, MO05.2028
High School Diploma -
Liberty North Highschool
Liberty, MO05.2024
Skills
Customer service focus
Sales and Marketing
Goal-Oriented
Inventory Oversight
Decision-Making
Social Media and Promotions
Time Management
Strong Work Ethic
Timeline
Chaos Coordinator/Manager on Duty
The Parlor
08.2023 - Current
Regular Babysitter
Various Local Families
05.2018 - 08.2024
Bachelor of Science - Nursing
William Jewell College
High School Diploma -
Liberty North Highschool
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