Hailie Estrada
Albuquerque
Summary
Currently enrolled at the University of New Mexico perusing Early Childhood Education, entering my junior year. Work experience includes dynamic and adaptable professional experience in customer service, retail, office administration, catering, and informal childcare. Proven ability to thrive in fast-paced environments while demonstrating strong communication, teamwork, and organizational skills. Experienced in handling customer and client needs, processing detailed paperwork, and maintaining accuracy and professionalism across multiple roles. Committed to creating welcoming, safe, and positive environments while continuously learning and growing as a dependable, long-term employee.
Overview
6
6
years of professional experience
Work History
Catering Employee
Her & I Catering
Albuquerque, NM
04.2026 - Current
- Assisted with event setup and breakdown, ensuring spaces were organized, clean, and ready for guests.
- Prepared, served, and replenished food and beverages while following food safety and sanitation guidelines.
- Delivered friendly and professional customer service to guests during a variety of events.
- Worked collaboratively with team members to ensure efficient service in fast-paced environments.
- Maintained a clean, organized, and safe workspace throughout each event.
- Adapted quickly to changing event needs while managing multiple tasks with attention to detail.
- Demonstrated reliability, professionalism, and a positive attitude while representing the catering team.
- Assisted in creating a welcoming atmosphere by responding promptly to guest requests and providing excellent service.
Family Childcare Provider
Self Employed Services
Albuquerque, NM
04.2020 - Current
- Provided consistent care for young children in a safe, supportive, and nurturing environment.
- Planned engaging activities that encouraged creativity, learning, and age-appropriate development.
- Assisted with meals, hygiene, naps, and daily routines while maintaining a structured schedule.
- Supervised play and ensured children's safety during indoor and outdoor activities.
- Communicated with parents regarding daily routines, behavior, and individual needs.
- Encouraged positive behavior through patience, guidance, and positive reinforcement.
Sales Associate – Juniors Department
Dillards
Albuquerque, NM
03.2025 - 04.2026
- Delivered exceptional customer service by building positive relationships with customers and creating a welcoming environment.
- Communicated effectively with individuals from diverse backgrounds to understand their needs and provide personalized assistance.
- Demonstrated patience, active listening, and problem-solving skills while resolving customer questions and concerns.
- Collaborated with team members to maintain an organized, safe, and efficient work environment.
- Managed multiple responsibilities in a fast-paced setting while maintaining attention to detail and professionalism.
- Handled cash transactions, returns, and exchanges accurately while following company policies.
- Assisted with merchandising, inventory management, and maintaining clean, organized displays.
- Adapted quickly to changing priorities and supported team goals through flexibility and reliability.
Sales Associate
Zumiez
Albuquerque, NM
05.2023 - 03.2025
- ssisted children, teens, and parents in finding clothing, shoes, and accessories that matched their needs, preferences, and budgets.
- Built positive relationships with customers by creating a fun, welcoming, and inclusive shopping experience.
- Communicated effectively with both parents and children to understand their wants and provide personalized product recommendations.
- Developed strong interpersonal skills by working with customers of all ages and adapting communication styles to meet individual needs.
- Maintained an organized and visually appealing sales floor by restocking merchandise and arranging displays.
- Processed sales transactions accurately while providing efficient and friendly service.
- Worked collaboratively with team members to achieve daily goals and ensure smooth store operations.
- Demonstrated flexibility, patience, and problem-solving skills in a fast-paced retail environment.
Office Assistant
A 2 B Cars
Albuquerque, NM
05.2021 - 08.2021
- Assisted with administrative tasks related to used car sales, including preparing, organizing, and processing vehicle titles and sales paperwork.
- Ensured all documentation was completed accurately and in compliance with required procedures and deadlines.
- Supported smooth transaction processes by coordinating paperwork between customers and internal staff.
- Maintained organized records and handled sensitive documents with attention to detail and confidentiality.
- Communicated with customers and team members to help facilitate clear and efficient sales processes.
- Developed strong organizational, multitasking, and problem-solving skills in a fast-paced office environment.
Education
High School Diploma -
Del Norte High School
Albuquerque, NMBachelor of Science - BS Pre Family & Child Studies (Early Childhood Edu
University of New Mexico
Albuquerque, NM05-2028
Skills
- Customer Service
- Teamwork
- Time Management
- Food Safety & Sanitation
- Fast-Paced Work Experience
- Communication Skills
- Adaptability
- Fast Learner
- Emotional Intelligence
- Friendly and Professional Customer Interaction
Timeline
Catering Employee
Her & I Catering
04.2026 - Current
Sales Associate – Juniors Department
Dillards
03.2025 - 04.2026
Sales Associate
Zumiez
05.2023 - 03.2025
Office Assistant
A 2 B Cars
05.2021 - 08.2021
Family Childcare Provider
Self Employed Services
04.2020 - Current
High School Diploma -
Del Norte High School
Bachelor of Science - BS Pre Family & Child Studies (Early Childhood Edu
University of New Mexico