Dynamic professional with a strong background in Tactical Aircraft Maintenance at Selfridge Air National Guard, excelling in time management and teamwork. Proven ability to enhance customer satisfaction and drive sales as a Retail Manager at Maurices. Recognized for dependability, professionalism and a positive attitude, consistently achieving mission readiness and operational excellence.
Overview
5
5
years of professional experience
Work History
Tactical Aircraft Maintenance
Selfridge Air National Guard
01.2024 - Current
Worked effectively in fast-paced environments.
Deploy overseas to assist in the Air Force mission with the A-10 Thunderbolt II.
Passionate about learning and committed to continual improvement.
Implemented effective time management strategies, prioritizing maintenance tasks according to mission requirements and aircraft readiness statuses.
Ensured mission readiness by completing scheduled maintenance on tactical aircraft systems and components.
Launch and recover aircraft by working one on one with pilots and in group settings.
Change tires, brakes and other aircraft parts as needed and identify when it is needed.
Servicing hydraulic systems, nitrogen systems, etc.
Retail Manager
Maurices
10.2022 - Current
Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Controlled store inventory and reviewed cash handling and operations reports.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Completed daily paperwork and computer entry of sales data as established by management.
Trained and developed new employees for ease of transition into team.
Stylist
Maurices
01.2022 - 10.2022
Developed strong relationships with clients, leading to increased repeat business and referrals.
Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
Processed payments, entering sales in register for prompt customer service.
Enhanced client satisfaction by providing personalized styling advice and outfit recommendations.
Crew Member
Mancinos Pizza And Grinders
11.2021 - 12.2021
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Ensured accurate order fulfillment with diligent attention to details while assembling meals.
Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
Crew Team Member
Culvers
06.2020 - 10.2021
Worked well with teammates and accepted coaching from management team.
Provided excellent customer service by greeting customers and meeting quality expectations.
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Kept food preparation area, equipment, and utensils clean and sanitary.
Trained new employees by demonstrating tasks and coaching during daily activities.
Education
High School Diploma -
Corunna Highschool
Corunna, MI
05-2022
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Dependable and responsible
Time management
Multitasking
Excellent communication
Computer skills
Calm under intense pressure
Professional appearance and behavior
Accomplishments
Served as the 2022-2023 Michigan FFA Region IV State Vice President.
Extensive application and interview process.
Driving all over the state of Michigan for all variety of FFA events to interact with members and leave a lasting impact and grow the organization.
Wrote and facilitated workshops regularly at most events.
Met with professionals in the agriculture industry including Greenstone Farm Credit Services, Agroliquid, Michigan Farm Bureau, Consumers Energy, etc.
Wrote, memorized, and presented speeches, and a retiring address.
Held State convention at MSU's campus for over 2,000 FFA members.
Interests
Reading
Participate in Golf and Lifting, as recreational activities to maintain physical fitness
Fashion and Style
Music
Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Video Gaming
Musical Theater
Watching Motocross and Supercross
Networking to make meaningful connections and meet new people
Consolidated Tool Kit Manager at United States Air Force, Texas Air National GuardConsolidated Tool Kit Manager at United States Air Force, Texas Air National Guard