- Patient advocacy
- Oral surgery
- making everyone feel welcome
Hailie Lizaso
Boise,ID
Summary
Personable Dental Assistant II at Terry Reilly Health Services, known for building genuine connections with patients and creating a welcoming, stress-free experience. Promoted for outstanding performance and trusted with a successful Joint Commission audit, I bring strong skills in infection control, sterilization, and clinical support. With a calming chairside manner and a passion for patient education, my goal is to leave every patient feeling comfortable, cared for, and even thinking, “maybe the dentist isn't so bad after all!”
Overview
5
5
years of professional experience
Work History
Dental Assistant II
Terry Reilly Health Services
10.2022 - Current
- Assisted dentists in a federally funded community health clinic, adhering to the highest standards of infection control, sterilization, and patient safety.
- Promoted from level 1 Dental Assistant to level 2 Dental Assistant in recognition of strong performance and expanded clinical expertise.
- Provided compassionate care to patients from diverse cultural, financial, and social backgrounds, ensuring comfort and trust throughout treatment.
- Skilled in taking high-quality dental radiographs (x-rays) and assisting with crown, root canal, and oral surgery procedures.
- Experienced in processing and following up on insurance pre-authorizations to support patient access to care.
- Recognized by colleagues and patients alike for a positive, approachable, and calming chairside manner.
- Knowledgeable in a wide range of dental procedures and able to clearly answer patient questions to improve understanding of treatment plans.
Shift Leader
Sonic Drive in
10.2020 - 08.2022
- Supervised daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new staff on operational procedures and customer service best practices.
- Resolved customer inquiries and complaints, enhancing overall guest satisfaction and loyalty.
Education
High School Diploma -
Borah High School
Boise, IDSkills
- Digital X-ray proficiency
- Infection control proficiency
- Patient relations
- Oral surgery assisting
- Certified in CPR/AED
- Restorative dentistry
- Inventory management
- Electronic charting
- Patient education
- Instrument sterilization techniques
Accomplishments
- Passed joint commission audit with flying colors
- Mentored and trained over 5 dental assistants.
- Completed my dental assisting class in the top 96%
Interests
Timeline
Dental Assistant II
Terry Reilly Health Services
10.2022 - Current
Shift Leader
Sonic Drive in
10.2020 - 08.2022
High School Diploma -
Borah High School
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