Hailie Lopez Aguilar
Cinemark Theaters
Santa Cruz,CA
2
Languages
2
years of professional experience
Reliable customer service professional with over two years of experience in fast-paced retail and hospitality environments, handling high guest volumes efficiently while maintaining a positive attitude and strong team collaboration
Work History
Cinemark Team Member
1 Year 10 Months- Processed customer payments efficiently at cash registers, ensuring smooth transactions.
- Operated box office, concession, and auditorium duties while maintaining efficient guest flow.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Built positive customer relationships through friendly greetings and attentive service, enhancing overall customer experience.
- Guided newly hired team members on company procedures and safety requirements.
- Built and maintained working relationships with peers and upper management.
Main Nanny
2 Months- Documented daily activities, behaviors, meals, and naps to track children’s development.
- Guided children through engaging and productive activities to foster a fun learning environment.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Applied effective strategies to promote discipline and respect in group settings. and maintained order with children by using simple and commanding directives.
Education
Bachelor of Science - Biology
High School Diploma
Skills
Customer service
Collaboration and teamwork
Attention to detail
Organizational skills
Time management
Problem-solving
Willingness to learn
Creativity and innovation
Accomplishments
- Eddie Ashley Scholarship recipient
- 1st place Marching Band awards
- WASC Student Council
Languages
English
Native or Bilingual
Spanish
Native/ Bilingual
Timeline
Cinemark Team Member
Cinemark Theaters
11.2022 - 09.2024Read More
Main Nanny
Ramirez Child Care
06.2022 - 08.2022Read More
San Rafael High School
High School Diploma
Read More
University of California, Santa Cruz
Bachelor of Science from Biology
Read More