Hailie Mardis
Oklahoma City,OK
Summary
Authorized to work in the US for any employer Diligent problem-solver with resourceful approach to challenges and organized style. Leverages in administrative and management expertise to manage job functions. Excellent communicator with focus on results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Secretary / Co-Owner
CBS
Oklahoma City, OK
07.2012 - Current
- Duties as the CBS secretary included all secretarial functions, travel plans, preparation and coordination of meetings, strong interaction with Clients in person and over the phone, and personal assignments as needed
- Front desk secretary including scheduling appointments, organizing and filing paper work, answer multi-line telephone, keeping track of payments, answer to emails, other secretarial duties
- Participate in the sales process of the company, updating the company website, going through orders online, collecting money over the phone and through email
- Duties also include: Responsible for secretarial support to manager, Responsible for completing and updating clients information, Answering multiple phone lines and various other clerical/secretarial duties
- Knowledge and use of: Microsoft, excel, photoshop, alpha five, email, admin, ipswitch, adobe, etc
Secretary Held specialist
NOVAD Management Consulting
Oklahoma City, OK
04.2021 - 10.2021
- Contracted through HUD
- Review tickets
- Communicate with mortgage companies, lenders, title companies, and Borrowers
- Communication is mostly via phone and email
- Help resolve and avoid foreclosures and bankruptcy
- Scan and enter documents into system
- Work with mortgage companies around the United States and Porto Rico
- Have security clearance, have had a FBI back ground check, and fingerprinting
- Answered multi-line phone system and greeted callers enthusiastically.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed over 100 emails per day
Bank Teller/Customer Service Representative
IBC Bank
Moore, Oklahoma
12.2010 - 09.2011
- Handled various accounting transactions.
- Maintained friendly and professional customer interactions.
- Established rapport with new clients to increase satisfaction and loyalty.
- Counted, verified and handled bank deposits and armored car transactions.
- Managed multiple customers per day
teacher, daycare teacher
Blue Bird Learning Center
Oklahoma City, OK
11.2005 - 08.2010
- At local daycare center, prepared snacks, planned social and enrichment activities
- Every day planning, provide fun and safe environment in daycare facility, helped children express themselves with others
- Preschool teacher at daycare, I was responsible for preparing lesson plans, educating and supervising children and monitoring growth and development of children
- Care giving has always been part of my life: as an older sister, a baby sitter, a mom, a daycare teacher, and as a grand daughter taking care of a sick grandparent
- Attend parent-teacher meeting and inform parents about child behavior and routine while in daycare center
- Responsibilities as a Pre-School Teacher for 2-3 year olds in the daycare program included planning and implementing weekly curriculum, ordering supplies for activities;
- At Blue Bird Learning Center, a daycare facility, I was a full time teacher for a decent size group of children ranging from ages 6 weeks to 12 years old
- My job as a daycare teacher was to care for and teach twelve three year olds.
- Reviewed curriculum and devised alternate approaches to presenting lessons to increase student understanding.
Education
Associate's degree -
Oklahoma City Community College
Some College (No Degree) - Psychology, Pharmacy Technician in Pharmacy
State Board of Pharmacy And Mid American Christian
Some College (No Degree) - Psychology, Pharmacy Technician
Mid America Christian University And OCCC
Skills
- Receptionist
- Data entry
- Filing
- Excel
- Microsoft excel
- Microsoft office
- Microsoft word
- Time management
- Scheduling
- Accounting
- Office Experience
- Customer Service
- Clerical Experience
- Administrative Experience
- Multi-line Phone Systems
- Personal assistant experience
- Typing
- Office Management
- Financial services
- Social media management
- Research
- Proofreading
- Adobe Photoshop
- Marketing
- Data collection
- Windows
- Communication skills
- Computer skills
- Database management
- Organizational skills (10 years)
- Receptionist (11 years)
- Data entry (10 years)
- Filing (11 years)
- Excel (1 year)
- Microsoft excel (1 year)
- Microsoft office 12 years)
- Microsoft word (9 years)
- Time management (9 years)
- Scheduling (9 years)
- Accounting (5 years)
- Cash handling (10 years)
- Confident (9 years)
- Complex Problem-Solving
- Critical Thinking
- Flexible & Adaptable
- Self-motivated professional
Certification
Pharmacy Technician
Timeline
Secretary Held specialist
NOVAD Management Consulting
04.2021 - 10.2021
Administrative Secretary / Co-Owner
CBS
07.2012 - Current
Bank Teller/Customer Service Representative
IBC Bank
12.2010 - 09.2011
teacher, daycare teacher
Blue Bird Learning Center
11.2005 - 08.2010
Associate's degree -
Oklahoma City Community College
Some College (No Degree) - Psychology, Pharmacy Technician in Pharmacy
State Board of Pharmacy And Mid American Christian
Some College (No Degree) - Psychology, Pharmacy Technician
Mid America Christian University And OCCC