Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Hailie Tagner

Taylorsville,NC

Summary

Proven innovator and hard-worker, adept in conflict resolution and customer service, honed at the University of North Carolina Asheville. Excelled in creating safe, engaging environments, and enhancing guest experiences. Through university workshops demonstrated exceptional creativity, attention to detail, and a commitment to providing clear, innovative edits on works of fiction.

Overview

3
3
years of professional experience

Work History

Game Room Manager

University of North Carolina Asheville
Asheville, NC
11.2024 - 12.2024
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Directed recruitment, hiring, and training of new staff members.
  • Notified supervisors and security of suspicious activity while maintaining a calm environment.

Front Desk Attendant

University of North Carolina Asheville
Asheville, NC
07.2024 - 12.2024
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Performed administrative tasks such as filing documents, assisting guests, and maintaining logs.
  • Greeted students and guests, determined purpose of visit and directed to appropriate staff.
  • Answered questions related to the organization's policies and procedures.

Game Room Attendant

University of North Carolina Asheville
Asheville, NC
08.2023 - 12.2024
  • Enforced rules and regulations of the game room.
  • Maintained an operational and safe environment through routine cleanings.
  • Greeted guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Monitored customer play to ensure safety of all guests.
  • Addressed questions and concerns regarding gameplay.

Student Employee

Chartwells Higher Education Dining Services
Asheville, NC
04.2022 - 12.2022
  • Maintained cleanliness and safety standards in work areas, including floors, equipment, utensils, dishes, and refrigerators.
  • Kept customer and food preparation areas clean and well-organized.
  • Set up, restocked and cleaned dining areas.

Education

Bachelor of Arts - Major: English, Creative Writing||Minor: Mass Comm

University of North Carolina Asheville
Asheville, NC
12-2024

High School Diploma -

Discovery High School
Newton-Conover NC
05-2021

Skills

  • Creativity and innovation
  • Attention to Detail
  • Writing/Creative writing
  • Text editing
  • Customer service
  • Proofreading
  • Conflict resolution
  • Front desk operations
  • Safety compliance

Accomplishments

  • Awarded Cum Laude
  • Attended AWP24 on University scholarship

Affiliations

  • Fiction novel writer
  • Avid reader

Timeline

Game Room Manager

University of North Carolina Asheville
11.2024 - 12.2024

Front Desk Attendant

University of North Carolina Asheville
07.2024 - 12.2024

Game Room Attendant

University of North Carolina Asheville
08.2023 - 12.2024

Student Employee

Chartwells Higher Education Dining Services
04.2022 - 12.2022

Bachelor of Arts - Major: English, Creative Writing||Minor: Mass Comm

University of North Carolina Asheville

High School Diploma -

Discovery High School
Hailie Tagner