Haillie Cherry
Seville,OH
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Windy Roots Boutique
12.2022 - Current
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
Team Member
Tractor Supply Company
07.2021 - Current
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
Summer Intern
OSU Extension Medina County
05.2023 - 08.2023
- Assisted in event planning for successful summer programs, ensuring smooth operations and positive experiences.
- Improved office efficiency with meticulous filing and organization of important documents.
- Provided exceptional customer service to visitors, addressing inquiries promptly and accurately.
- Contributed to a collaborative work environment by effectively communicating with colleagues and supervisors.
- Completed data entry tasks quickly and accurately, ensuring up-to-date records for all program participants.
Interim Team Lead
Tractor Supply Company
05.2023 - 08.2023
- Improved team productivity by implementing efficient delegation strategies and providing clear instructions.
- Resolved conflicts within the team effectively, maintaining a positive work environment conducive to high performance.
- Achieved project deadlines consistently by efficiently managing resources and prioritizing tasks for team members.
- Boosted employee morale and job satisfaction with regular recognition of individual achievements and team successes.
- Gradually increased responsibilities within the team by demonstrating strong leadership skills, ultimately earning recognition as a reliable Interim Team Lead.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Built strong relationships with customers through positive attitude and attentive response.
Summer Intern
OSU Extension, Medina County
07.2021 - 08.2021
- Assisted in event planning for successful summer programs, ensuring smooth operations and positive experiences.
- Improved office efficiency with meticulous filing and organization of important documents.
- Actively participated in staff meetings, contributing valuable ideas for improving workplace policies or procedures.
- Provided basic computer assistance to help patrons access needed resources.
- Answered phone and in-person inquiries about extension services, policies and procedures to provide accurate information.
Crew Member
McDonald's
10.2020 - 05.2021
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
Kennel Assistant
Pinto Dog Breeding And Grooming
11.2019 - 02.2020
- Maintained kennel cleanliness and hygiene, reducing the spread of disease and providing a comfortable environment for animals.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Completed daily cleaning of kennels, cages and public areas using disease control protocol to provide sterile environment.
- Ensured safety of all animals through proper handling techniques and adherence to established protocols.
- Managed challenging situations with distressed or aggressive animals using patience and appropriate restraint methods.
- Assisted with grooming services such as bathing, brushing, nail trimming, and ear cleaning for improved pet hygiene and health.
- Collaborated with other staff members to create a positive work environment focused on delivering high-quality care to all animals in the facility.
Education
Bachelor of Science - Agricultural Communications
Ohio State University
Columbus, OH05.2025
Skills
- Exceptional Customer Service
- Goal-Oriented
- Cash Handling Accuracy
- Teamwork and Collaboration
- Retail Store Operations
- Point of Sale Operation
- Verbal/Written Communication
- Strategic Planning
- Multi-Tasking Strength
- Merchandising Understanding
- Sales Strategies
- Policy and Procedure Adherence
Timeline
Summer Intern
OSU Extension Medina County
05.2023 - 08.2023
Interim Team Lead
Tractor Supply Company
05.2023 - 08.2023
Sales Associate
Windy Roots Boutique
12.2022 - Current
Team Member
Tractor Supply Company
07.2021 - Current
Summer Intern
OSU Extension, Medina County
07.2021 - 08.2021
Crew Member
McDonald's
10.2020 - 05.2021
Kennel Assistant
Pinto Dog Breeding And Grooming
11.2019 - 02.2020
Bachelor of Science - Agricultural Communications
Ohio State University
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