HAILLY AGUILAR
Banning ,CA
Summary
Experienced administrative and accounting professional known for accuracy and efficiency managing Payroll and clerical needs. Well-organized and attentive with good communication, problem-solving and multitasking abilities. Self-directed and team-oriented. Seeking opportunities to expand skills while facilitating company growth.
Overview
18
18
years of professional experience
Work History
Contract Clerk/Payroll Clerk
Diamond Chevrolet Buick GMC
Banning, CA
03.2021 - Current
- Process contracts and vehicle sales documents, ensuring accuracy and timeliness.
- Ensure proper billing of all vehicles sold.
- Accesses vehicle trade-in and payoff documents for accuracies.
- Process floor plan requests and payments.
- Various other automotive accounting including posting of sales contracts, posting of EFT payments, and reconciliation of various schedule.
- Experienced in handling clerical duties.
- Knowledge of vehicle registration procedure.
- Reconciling documents.
- Bi-lingual, Processing paperwork for new and used vehicle registration.
- Completing, verifying, and sending details of vehicles and customers to the Department of Motor Vehicles.
- Managed legal paperwork concerning titles.
- Implements, maintains, and reviews payroll processing and accounting systems to ensure timely and accurate processing of payroll transactions including salaries, benefits, garnishments, taxes, and other deductions.
- Audits, reconciles, and maintains employee payroll records in the ADP payroll reporting system.
- Processes and maintains confidential agency and employee information.
- Processes and monitors payroll and accounting activities of the assigned work unit; recommends improvements and modifications and prepares various journals and reports on payroll and accounting operations and activities, including workload and workflow statistics.
- Assists with coordinating the work of employees responsible for payroll processing and general ledger; maintains internal control procedures and ensures that accounting standards are met.
- Maintain active list of vacation days earned and taken for all employee.
- Coordinate pre-employment drug testing for new hire employees.
- Maintain positive interactions with employees and other departments.
- General administrative duties as assigned (filing, answering phones, etc.).
Title/ Contract Clerk
Riverside Chevrolet, Auto Dr
Riverside, California
12.2016 - 03.2021
- Experienced in handling clerical duties.
- Knowledge of vehicle registration procedure.
- Bi-lingual, Processing paperwork for new and used vehicle registration.
- Completing, verifying, and sending details of vehicles and customers to the Department of Motor Vehicles.
- Managed legal paperwork concerning titles to Department of Motor Vehicles.
- Organized and monitored all pending title work.
- Informed management regarding the status of any missing or problem titles.
- Responded to and resolved customer title issues, reviewed records and identified mismatched or incorrect record.
- Received, organized and processed incoming dealership titles, reviewed documentation.
- Matched titles and invoices, reconciled accounts and processed records.
- Issue refund checks due to customer for high registration fee.
- Post contracts.
- Process time- sensitive sales contracts to ensure accurate reporting of sales and gross profits.
- Accesses vehicle trade-in and payoff documents for accuracy.
Title Clerk
Singh Chevrolet
Riverside, CA
01.2010 - 12.2016
- Processing paperwork for new and used vehicle registration.
- Completing, verifying, and sending details of vehicles and customers to the Department of Motor Vehicles.
- Managed legal paperwork concerning titles to Department of Motor Vehicles.
- Organized and monitored all pending title work.
- Informed management regarding the status of any missing or problem titles.
- Responded to and resolved customer title issues, reviewed records and identified mismatched or incorrect record.
- Received, organized and processed incoming dealership titles, reviewed documentation.
- Matched titles and invoices, reconciled accounts and processed records.
- Issue refund checks due to customer for high registration fee.
Warranty Administrator
Corona Chevrolet
wardlow, Corona, CA
03.2007 - 12.2009
- Ensured that all work was performed in accordance with warranty guidelines.
- Processed vehicle claims in timely matter.
- Manufacturer warranty claim submission and follow up.
- Prepared all necessary warranty documentation worked with technicians on staff to provide accurate answers to warranty inquiries.
- Track and report warranty repair invoices in relationships to warranty recovery weekly.
- Retrieve warranty credit invoices and post against repair invoices in operating system.
Receptionist/Customer service
Power Chevrolet
Wardlow, Corona, CA
02.2005 - 03.2007
- Greeted customers promptly.
- Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
- Received customer payments,
- Addressed and resolved customer product complaints empathetically and professionally.
- Defused volatile customer situations calmly and courteously.
- Verified all required customer information for tracking purpose.
- Referred unresolved customer grievances to designated departments for further investigation.
Education
Santiago High School
Garden Grove, CASkills
- Title Processing
- Knowledge of vehicle registration procedures
- Multi-tasking
- Attention to detail
- Inventory Records
- Reconciling documents
- Customer Care
- Clerical Support
Timeline
Contract Clerk/Payroll Clerk
Diamond Chevrolet Buick GMC
03.2021 - Current
Title/ Contract Clerk
Riverside Chevrolet, Auto Dr
12.2016 - 03.2021
Title Clerk
Singh Chevrolet
01.2010 - 12.2016
Warranty Administrator
Corona Chevrolet
03.2007 - 12.2009
Receptionist/Customer service
Power Chevrolet
02.2005 - 03.2007
Santiago High School
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