Organized and detail-oriented Administrative Professional with 7+ years of experience supporting office operations, customer service, and project management. Skilled in scheduling, communication and event planning. Adept at handling multiple priorities with a positive attitude to deliver excellent results. Known to be an encouraging and caring team-player.
Hi, I’m
Haily Citrowske
Fargo,ND
Summary
Overview
10
years of professional experience
1
Certification
Work History
The Lodge on Lake Detroit
Guest Experience Representative / Front Desk
07.2024 - 03.2025
Job overview
- Managed guest check-ins/check-outs, ensuring a smooth and welcoming experience.
- Scheduled reservations and prepared meeting spaces for events with up to 100 attendees.
- Acted as the primary point of contact for guests' needs.
Aztech Ag
Office Manager
01.2024 - 07.2024
Job overview
- Answered and directed phone calls, enhancing client communication efficiency.
- Designed and maintained spreadsheets for tracking sales and inventory.
- Managed supply purchasing and handled daily accounting functions.
Midwest Constructors
Administrative Assistant
03.2021 - 03.2024
Job overview
- Tracked project progress from initiation to completion, ensuring timely updates for the Project Manager.
- Worked with vendors and job site teams to gather required documents and help keep projects moving efficiently.
- Inputted data into company systems and maintained organized project documentation.
Greg C Farms
Farm Hand
06.2023 - 01.2024
Job overview
- Assisted in the construction or repair of grain bins, fences, barns, sheds, or other infrastructure necessary for successful farm operation.
- Operated various farm machinery including tractors, semis, and plows for efficient land cultivation and crop production.
Northwestern College
Admissions Counselor
07.2017 - 07.2020
Job overview
- Managed a recruiting territory and maintained helpful relationships with students and parents.
- Scheduled and facilitated meetings and campus visits, improving applicant engagement.
- Attended college fairs and assisted with event planning for orientation events.
Theodore Roosevelt Medora Foundation
Nonprofit Management Intern
05.2016 - 08.2016
Job overview
University of North Dakota
Resident Assistant
08.2015 - 05.2016
Job overview
Office of International Programs, UND
Receptionist
01.2015 - 05.2015
Job overview
Education
University of North DakotaGrand Forks, ND
Bachelor of Arts from Communication (Public Relations Emphasis), Minor in Nonprofit Leadership
05.2017
University Overview
Skills
- Office Administration: Quickbooks, scheduling, CRM tools, fast learner
- Technical Proficiency: MS Outlook, Word, Excel, PowerPoint, Google Spreadsheets
- Communication: verbal and written communication, excellent customer service, highly relational, strong empathy
Certification
Certified Nonprofit Professional (CNP)
Timeline
Guest Experience Representative / Front Desk
The Lodge on Lake Detroit
07.2024 - 03.2025
Office Manager
Aztech Ag
01.2024 - 07.2024
Farm Hand
Greg C Farms
06.2023 - 01.2024
Administrative Assistant
Midwest Constructors
03.2021 - 03.2024
Admissions Counselor
Northwestern College
07.2017 - 07.2020
Nonprofit Management Intern
Theodore Roosevelt Medora Foundation
05.2016 - 08.2016
Resident Assistant
University of North Dakota
08.2015 - 05.2016
Receptionist
Office of International Programs, UND
01.2015 - 05.2015
University of North Dakota
Bachelor of Arts from Communication (Public Relations Emphasis), Minor in Nonprofit Leadership
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