Haily Collins
Federal Way,WA
Overview
11
11
years of professional experience
1
1
Certification
Work History
Winco Foods
06.2021 - 07.2021
- Ensured effective product presentation to enhance customer engagement and drive sales.
- Delivered exceptional customer service, addressing inquiries and resolving issues promptly and professionally.
- Maintained product inventory by organizing and restocking items to meet customer demand.
- Collaborated with team members to optimize store layout for improved customer experience.
- Conducted regular quality checks on merchandise to ensure compliance with company standards.
Camp Counselor
G.R.E.A.T
05.2010 - 07.2013
- Ensured camper safety by actively supervising daily activities and maintaining a supportive environment.
- Facilitated engaging group activities.
- Led educational sessions on personal safety and community awareness as part of Gang Resistance Education and Training.
- Collaborated with fellow counselors to develop and execute effective program schedules and activities.
Firework Sale Associate
06.2010 - 01.2012
- Enhanced customer satisfaction by providing accurate product information and service guidance.
- Responded to customer inquiries promptly, fostering trust and loyalty among clientele.
- Educated customers on product features, ensuring informed purchasing decisions.
- Collaborated with team members to streamline customer service processes and improve response times.
- Resolved customer complaints efficiently, contributing to a positive shopping experience.
- Maintained knowledge of current inventory and promotions to assist customers effectively.
- Processed customer feedback to inform product offerings and service improvements.
Education
BBA -
University of Washington
Tacoma06-2026
Associate of Arts -
Highline College
Des Moines, WA12-2017
High School Diploma -
Decatur Highschool
Federal Way, WA06-2014
Skills
- Adaptable
- Hardworking
- Determined
- Organized
Certification
- Linkedin - How to Proactively Manage Conflict as an Employee - May 2025
- Linkedin - Managing Stress Training - May 2025
Timeline
Winco Foods
06.2021 - 07.2021
Firework Sale Associate
06.2010 - 01.2012
Camp Counselor
G.R.E.A.T
05.2010 - 07.2013
BBA -
University of Washington
Associate of Arts -
Highline College
High School Diploma -
Decatur Highschool