Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Haily Dick

Clearwater

Summary

Versatile and dynamic, with a proven track record at Hilton Clearwater Beach, I excel in orchestrating memorable weddings and managing high-stakes environments. Leveraging exceptional organization and detail-oriented planning, I've significantly enhanced customer satisfaction and team productivity. Expert in vendor coordination and crisis management, my approach combines creative problem-solving with effective communication, ensuring every event's success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Wedding Coordinator

Hilton Clearwater Beach
02.2023 - Current
  • Ensured timely execution of all wedding day tasks, facilitating smooth transitions between ceremony components.
  • Oversaw setup and breakdown of wedding decorations and supplies.
  • Designed detailed timelines for each wedding event, ensuring clear expectations were set and met by all parties involved.
  • Developed and adhered to timelines to keep ceremony and reception running smoothly.

Front Desk Agent

Hilton Garden Inn Hotel
06.2021 - 02.2023
  • Collected room deposits, fees, and payments.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.

Supervisor

Marcos Pizza Franchising, Broomfield
01.2021 - 06.2021
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Car Wash Attendant

East Lake Car Wash
01.2018 - 04.2019
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Developed strong time-management skills by managing multiple tasks simultaneously without sacrificing service quality.
  • Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
  • Achieved customer satisfaction by providing high-quality professional service.

Education

High School Diploma - Marine Biology

Palm Harbor University High School
Palm Harbor, FL
06.2021

Skills

  • Resourceful multitasking
  • Exceptional organization
  • Day-of coordination
  • Detail-oriented
  • Wedding timeline creation
  • Wedding rehearsal guidance
  • Emergency preparedness
  • Client consultations
  • Vendor relations
  • Wedding theme development
  • Product knowledge
  • Seating chart organization
  • Wedding etiquette
  • Menu planning
  • Contract negotiation
  • Guest list management
  • Bridal party coordination
  • Floral arrangement
  • Event design
  • Timeline adherence
  • Team leadership and motivation
  • Clear communication
  • Data analysis
  • Microsoft office
  • Meeting planning
  • Social media marketing
  • Scheduling
  • Staff training
  • Client relations
  • Signage and display preparation
  • Crisis management
  • Wedding trends
  • Food service oversight
  • Display creation
  • Special events planning
  • Operations oversight
  • Accommodation organization
  • Catering oversight
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Time management
  • Attention to detail
  • Creativity and adaptability
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Organizational skills
  • Team collaboration

Certification

I’m certified in OnQ, sales force, Microsoft word

Timeline

Wedding Coordinator

Hilton Clearwater Beach
02.2023 - Current

Front Desk Agent

Hilton Garden Inn Hotel
06.2021 - 02.2023

Supervisor

Marcos Pizza Franchising, Broomfield
01.2021 - 06.2021

Car Wash Attendant

East Lake Car Wash
01.2018 - 04.2019

High School Diploma - Marine Biology

Palm Harbor University High School

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Haily Dick