Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Hobbies and Interests
Certification
Timeline
HAIRAT ADEDEJI

HAIRAT ADEDEJI

Notthingham,MD

Summary

Experienced targeted Case Manager, Service Coordinator, Job Developer, Qualified Intellectual Disability Professional (QIDP) and Employment Specialist with a broad range of skills in providing human services. Adept at planning, developing, organizing, overseeing, administering, directing, coordinating, implementing, monitoring and evaluating all the person-centered supports and services for eligible persons to enable them to lead meaningful and productive lives as defined by them. A passionate advocate; an effective communicator with strong crisis management and negotiation skills; and a masterful motivator. Experienced Director of operation proficient in managing operations with exceptional team supervision, project coordination and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams. Ready to offer exceptional leadership and planning abilities to take on new role in Administrative setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in both Administratative standards and market trends. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Focused with 10 years of success in designing customer-oriented programs and developing high performing service-oriented teams. Accomplished in working with organizational leaders to establish business goals and devise strategies driving revenue generation and business growth. Proven track record in creating scalable customer service operations infrastructures and leveraging social media to nurture relationships with customers. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Administration and Business. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Director of Operations

Citadel of Healthcare (Contract)
03.2022 - Current
  • Coordinate, organize and implement agency’s employee/staff training program; audit the training records of all DSPs; and ensure that all trainings are compliant with DDS Policy and Procedures for DSPs’ Training
  • Oversee various projects within the Agency’s Day Program and monitor the progress of both the Community First Choice (CFC) and the Developmental Disability Administration (DDA) programs to ensure that their implementation meet or exceed Agency’s target goals
  • Provide targeted case management services to persons with intellectual and developmental disabilities (IDD) by coordinating and monitoring all aspects of a person’s treatment plan; facilitate all interdisciplinary team (IDT) meetings; link persons with IDD to much needed services; ensure uninterrupted quality service delivery; and certify that service delivery are compliant with DDS Policies and Procedures; and the COMAR Regulations.
  • Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
  • Collaborated with senior management to develop and execute long-term corporate goals and objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Defined, implemented, and revised operational policies and guidelines.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
  • Analyzed business operations and implemented strategies to improve operational cohesiveness.
  • Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
  • Worked collaboratively with functional leaders to implement new procedures and corrective actions to improve quality.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
  • Implemented data-driven decision-making processes to enhance operational performance and achieve targets.
  • Promoted a culture of safety within the organization by enforcing compliance with established regulations, policies, procedures, as well as conducting regular auditschecks.
  • Analyzed customer feedback and identified areas for improvement to drive business success.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.

Program Director

Erosun Inc.
02.2020 - 01.2022
  • Serve as Program Director for the organization, managing a team of fifteen (15) staff members and overseeing the successful execution of five (5) new programs
  • Implementing an innovative approach to program design, that result in a 20% increase in program reach
  • Demonstrating success in grant writing and fundraising efforts, securing over $1 million in grant funding for programs.
  • Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
  • Recruited and trained staff and volunteers to upgrade collective team skills.
  • Mentored team members for professional development, resulting in increased productivity and job satisfaction.
  • Provided ongoing direction and leadership for program operations.
  • Collaborated with various teams to uncover issues, identify applicable solutions, and offer guidance.
  • Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
  • Collaborated closely with executive leadership to develop strategic plans for long-term growth.
  • Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
  • Monitored program performance to identify areas for improvement.
  • Established strong partnerships with internal and external stakeholders for collaborative problemsolving.
  • Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
  • Maintained and updated project related documents.
  • Established program policies and procedures to comply with regulatory requirements.
  • Promoted an inclusive environment by actively engaging diverse populations in all aspects of programming.
  • Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.

Program Manager

Compassionate Healthcare Services
01.2018 - 09.2020
  • As program manager was continuously assigned a preponderance of more complex cases, in recognition of my demonstrated expertise in delivering targeted case management services for persons with intellectual and/or developmental disabilities
  • Set up an Intellectual and Developmental Disability (I/DD) Program from scratch
  • Ensured that persons receiving services enjoyed a meaningful quality of life of their choosing by having access to a safe and secure shelter, needed services and support, healthy foods, healthcare, transportation, independence, relationships, inclusion, employment, decision-making, personal responsibility, rights and advocacy, and their funds
  • Ensured that the company’s service planning, documentation, delivery and staff training followed all Federal, District of Columbia and Municipal laws, codes and regulations pertaining to licensure and/or certification of employees and/or the company.

Program Manager

Tender Care Nursing Agency
10.2017 - 12.2019
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.
  • Identified program obstacles and communicated possible impacts to team.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
  • Met with project stakeholders on regular basis to assess progress and make adjustments.

Education

M.ED - M.ED

Nassarawa State University
03.2019

Bachelor of Arts - History

University of Abuja
08.2004

Skills

  • Operational Efficiency
  • Operations Oversight
  • Strategic Planning
  • Strategic planning and execution
  • Business Management
  • Quality Assurance
  • Workforce Planning
  • Performance Analysis
  • Schedule oversight
  • Resource Allocation
  • Operations Management
  • Teamwork and Collaboration
  • Team Leadership
  • Decision-Making
  • Staff training/development
  • Staff Management
  • Employee Development
  • Business Leadership
  • Effective leader
  • Customer Relations
  • Hiring and Onboarding
  • Performance Improvements
  • Relationship Building
  • Performance Evaluation and Monitoring
  • Organizational Structuring
  • Staff hiring
  • Human Resources
  • Employee Motivation
  • Recruitment
  • Staff Development
  • Delegating Work
  • Staff Scheduling
  • Scheduling
  • Schedule Management
  • Performance Evaluations
  • Cost Reduction
  • Program Administration
  • Administrative Management
  • Business Growth Initiatives
  • Performance Improvement
  • Business Development
  • Delegation
  • Training Management

Volunteer Experience

Patient Care Technician, University of Maryland, Upper Chesapeake Health, Bel Air, 10/01/21, Present

References

References available upon request.

Hobbies and Interests

Reading.

Certification

BUSINESS ANALYST

SCRM MASTER

GERIATRIC NURSING ASSISTANT

PATIENT CARE TECHNICIAN

Timeline

Director of Operations - Citadel of Healthcare (Contract)
03.2022 - Current
Program Director - Erosun Inc.
02.2020 - 01.2022
Program Manager - Compassionate Healthcare Services
01.2018 - 09.2020
Program Manager - Tender Care Nursing Agency
10.2017 - 12.2019
Nassarawa State University - M.ED, M.ED
University of Abuja - Bachelor of Arts, History

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HAIRAT ADEDEJI