HAITHAM ABDALLAH

• Delivered substance use disorder (SUD) treatment services to diverse caseload of justice-involved adults in court-mandated programs, enhancing access to necessary care. Conducted biopsychosocial and ASAM assessments, developed individualized treatment plans, facilitated counseling sessions, and monitored treatment compliance to support client recovery and program success.
• Facilitated multiple group counseling sessions for 15–20 clients per group, utilizing evidence-based interventions to promote recovery, relapse prevention, emotional regulation, and treatment engagement.
• Developed and implemented personalized treatment plans to address individual client needs effectively.
• Supervised case management staff, providing training and support to improve service delivery.
• Managed a diverse caseload of approximately 50 clients, including both court-mandated and self-referred individuals receiving substance use disorder treatment.

• Developed sales strategies, increasing revenue through targeted promotions and enhanced customer engagement.
• Trained and mentored staff, fostering a collaborative team environment and enhancing performance metrics.
• Supervised daily operations, ensuring efficient workflow and optimal customer service standards.
• Implemented inventory management systems, reducing stock discrepancies and improving supply chain efficiency.
• Coordinated staff scheduling, balancing labor costs with operational needs for maximum productivity.
• Having hired, trained, and managed a time of approximately 12 individuals. Servicing an average of 38 vehicles per day.

• Processed shipments, unloaded trucks, restocked merchandise, and maintained clean, organized sales floor to support smooth store operations. Assisted customers with product locations and questions, enhancing their shopping experience and contributing to efficient daily store operations.
• Organized inventory management, ensuring accurate stock levels and timely replenishment.
• Monitored product expiration dates, removing outdated items to maintain quality standards.
• Collaborated with team members to streamline receiving processes and improve efficiency.

• Enforced policies and applicable laws to maintain safety and security of students, staff, and campus facilities. Responded to medical emergencies, alarms, fire incidents, and security concerns while coordinating with first responders to ensure effective crisis intervention and de-escalation for a safe campus environment.
• Led campus safety initiatives, enhancing student security and emergency preparedness.
• Mentored junior officers, fostering professional development and operational efficiency.
• Collaborated with faculty to develop safety protocols for academic events and gatherings.

• Online
• GPA: 4.0
• Honor Roll Member
• President's List (Multiple Terms) – Recognized for sustained academic excellence.

GPA: 3.0