Haitham Al-Azawi
Waterford,Michigan
Summary
Mechanical Engineer with 10+ years of experience in field engineering services, project management, planning & utilization assisting of equipment & materials. 5+ years of experience in Styrofoam Manufacturing (panels, roof ceilings, packaging, agricultural containers, cooling boxes, etc.) & machinery (EPS, EPP Molding Machines). Seeking to utilize skills as a Manufacturing Engineer and Customer Engineer. Trusted Customer Support Engineer with [Number] years taking personal responsibility for customers' operational continuity and technical wellbeing. Committed to hands-on management of [System]s for [Type] industry clients. Proven creator of exceptionally efficient protocols, rapid corrective measures and effective remedial plans.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Customer Engineer ll
NCRVoyix Corp (National Cash Registers)
09.2019 - Current
- Network maintenance
- Analyzing, testing, troubleshooting, and evaluating network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks
- Providing technical support, including risk assessments and tuning, to help customers operate and optimize their cloud or on-premises environment
- Servicing broken down or outdated special equipment or repairing specific equipment.
Systems Monitor
Meijer Inc.
Commerce Twp., Michigan
02.2016 - 09.2019
- Troubleshoot and correct technical issues related to network devices (PCs, printers/scanners, iPads, wireless phones) using CompTIA A+ and Network+ knowledge
- Resolve 60-70% of issues by following documentation, using CCNA, CompTIA A+ & Network+ knowledge
- Prepare and provide management with information, reports on IT troubleshooting results, and price audits/updates
- On-site (mostly) & remotely resolving network issues for 150+ users.
Assistant Power Plant (500 MV) Project Manager
Baghdad Company for Gas Turbine Units Ltd.
Amman, Jordan
03.2014 - 09.2015
- Collaborated with contractors & staff to resolve any project challenges, track & report project progress
- Prepared contracts and negotiated revisions with suppliers and subcontractors
- Investigated damages, accidents, & delays at site, ensured proper procedures were followed, resulting in a 25% reduction of damage/accident expenses on a $450M USD project, Baghdad, Iraq
- Collaborated with international vendors to purchase project supplies, including generators, firefighting systems, pipes, HVAC materials, wiring, fuel storage tanks, etc.) Prepared & submitted budget estimates, progress & cost reports, complete training plan for trainees, following up with the deadlines & goals using Primavera P6
- Coordinated with vendors to create required plan for Final Acceptance Tests (FAT) Procedures.
Material and Logistics Controller
05.2011 - 02.2014
- Supervised activities of 50+ warehouse staff & technicians who received, stored, tested & shipped materials
- Prepared daily progress & damage reports, as well as operations, maintenance, and safety manuals for staff
- Reviewed invoices, work orders, consumption reports & demand forecasts to estimate peak delivery periods and issue work assignments to staff
- Inspected warehouses conditions, vehicle fleets & equipment; testing, maintenance, repairs & replacements.
Mechanic
Private Auto Repair Workshop
Katrine Holm, Sweden
04.2008 - 11.2010
- Inspected vehicle computer & electronic systems, engines & mechanical components to repair
- Conducted routine maintenance work (replacing fluids, lubricating parts, etc.)
- Provided accurate estimates (cost, time, effort) for a repair/maintenance and consulted customers directly.
Real Stater
Private Job (Self)
Damascus, Syria
12.2004 - 09.2007
Mechanical Field Engineer
Baghdad Co. for Rehabilitation Gas Turbine Units
Bagdad
05.2003 - 10.2004
- Read technical drawings, schematics & CAD reports
- Researched, designed, evaluated, installed, operated & maintained mechanical equipment, systems
- Collaborated with engineers to implement operating procedures, resolve system malfunctions
- Investigated equipment failures to diagnose faulty operation, made recommendations to maintenance crew
- Oversaw installation, operation, maintenance & repairs of machines & equipment
- Coordinated maintenance & safety procedures, service schedules, & supply of materials required
- Supervised the activities of 150 warehouse staff & technicians with their Team Leaders.
Manufacturing Engineer
Gulf Company for Insulation/Al-Bahrani Group
Baghdad, Iraq
04.1998 - 12.2003
- Responsible for project delivery related to foam / insulation on different refrigeration platforms
- Worked on continuous improvement for all manufacturing processes related to foaming/ insulation
- Supported manufacturing on new product launches, foaming equipment, suppliers selection & troubleshooting
- Developed an understanding of new / state of the art foam technologies.
Mechanical Engineer
Military
Bagdad, Iraq
07.1987 - 04.2003
Education
Master of Science (MS) - Aeronautical Engineering
University of Belgrade, Faculty of Mechanic
Belgrade01.1985
Bachelor of Science (BS) - Mechanical Engineering
Air Force Technical Military Academy
Sarajevo, Bosnia01.1983
Skills
- Field engineering services
- Project management
- Planning & utilization
- Styrofoam Manufacturing
- Machinery (EPS, EPP Molding Machines)
- Manufacturing Engineer
- Customer Engineer
- Network maintenance
- Analyzing, testing, troubleshooting, and evaluating network systems
- Technical support
- Equipment repair
- Troubleshoot and correct technical issues related to network devices
- Resolve issues by following documentation
- Prepare and provide management with information and reports on IT troubleshooting results
- On-site and remote network issue resolution
- Assistant Power Plant Project Manager
- Collaborating with contractors & staff to resolve project challenges
- Preparing contracts and negotiating revisions with suppliers and subcontractors
- Investigating damages, accidents, & delays at site
- Collaborating with international vendors to purchase project supplies
- Preparing & submitting budget estimates, progress & cost reports
- Coordinating with vendors to create required plan for Final Acceptance Tests (FAT) Procedures
- Material and Logistics Controller
- Supervising activities of warehouse staff & technicians
- Preparing daily progress & damage reports
- Reviewing invoices, work orders, consumption reports & demand forecasts
- Inspecting warehouses conditions, vehicle fleets & equipment
- Mechanical Field Engineer
- Reading technical drawings, schematics & CAD reports
- Researching, designing, evaluating, installing, operating & maintaining mechanical equipment, systems
- Collaborating with engineers to implement operating procedures, resolve system malfunctions
- Investigating equipment failures to diagnose faulty operation
- Oversaw installation, operation, maintenance & repairs of machines & equipment
- Coordinating maintenance & safety procedures, service schedules, & supply of materials required
- Responsible for project delivery related to foam / insulation on different refrigeration platforms
- Working on continuous improvement for all manufacturing processes related to foaming/ insulation
- Supporting manufacturing on new product launches, foaming equipment, suppliers selection & troubleshooting
- Developing an understanding of new / state of the art foam technologies
- Mechanic
- Inspecting vehicle computer & electronic systems, engines & mechanical components to repair
- Conducting routine maintenance work
- Providing accurate estimates for repair/maintenance and consulting customers directly
Certification
- CompTIA A+ Certificate
- Network+ Certificate
- C+ Certificate
- AutoCAD Certificate
Timeline
Customer Engineer ll
NCRVoyix Corp (National Cash Registers)
09.2019 - Current
Systems Monitor
Meijer Inc.
02.2016 - 09.2019
Assistant Power Plant (500 MV) Project Manager
Baghdad Company for Gas Turbine Units Ltd.
03.2014 - 09.2015
Material and Logistics Controller
05.2011 - 02.2014
Mechanic
Private Auto Repair Workshop
04.2008 - 11.2010
Real Stater
Private Job (Self)
12.2004 - 09.2007
Mechanical Field Engineer
Baghdad Co. for Rehabilitation Gas Turbine Units
05.2003 - 10.2004
Manufacturing Engineer
Gulf Company for Insulation/Al-Bahrani Group
04.1998 - 12.2003
Mechanical Engineer
Military
07.1987 - 04.2003
Master of Science (MS) - Aeronautical Engineering
University of Belgrade, Faculty of Mechanic
Bachelor of Science (BS) - Mechanical Engineering
Air Force Technical Military Academy
Similar Profiles
Aurora AhumadaAurora Ahumada
Paraeducator I at Califoria Electronic Scales And Cash RegistersParaeducator I at Califoria Electronic Scales And Cash Registers
Sanja ZoricSanja Zoric
Senior Global Business Ops. Leader, Retail Entitlements Reconcilation Leader at NCR Corp./NCRVoyixSenior Global Business Ops. Leader, Retail Entitlements Reconcilation Leader at NCR Corp./NCRVoyix
Sam NumanSam Numan
Regional Director of Operations at Curo Technology Corp / Speedy Cash & Rapid CashRegional Director of Operations at Curo Technology Corp / Speedy Cash & Rapid Cash
Hunter BentleyHunter Bentley
CNC Lathe Setup Operator at Triple IncCNC Lathe Setup Operator at Triple Inc
Amanda DiDioAmanda DiDio
Charge Nurse at Henry Ford Health Greenfield Health SystemsCharge Nurse at Henry Ford Health Greenfield Health Systems