Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Haitham Iskandarani

London,ON

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

Rexall Pharmacy Group
12.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Monitored security to protect employees, customers and property.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Personal Trainer

Self Employed Services
11.2020 - 02.2022
  • Providing weekly training sessions to clients and monitoring their progress
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Designed specific workout systems for individual clients based on performance ability.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Educated clients on importance of proper nutrition to reach fitness objectives.

Sales Representative

Lotus Trading and Pharmaceuticals
06.2018 - 12.2019
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Resolve customer complaints by listening to their problems, crafting solutions and implementing them to ensure customer satisfaction
  • Communicate with management by providing daily, weekly, monthly and annual market reports and analysis
  • Conducting market research by gathering current market place information on pricing, products, and innovative techniques.

Floor Manager

Al Soussa Restaurant
07.2016 - 06.2018
  • Managed teams of 10 employees to maintain smooth-running operations of shop floor.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Managed store inventory and stock levels to maintain availability of products.


Education

Bachelor’s Degree - Banking and Financing

Beirut Arab University
Lebanon
06.2016

Skills

  • Time Management
  • Customer Relations
  • Managing Multiple Priorities
  • Customer Service and Satisfaction
  • Training and Development
  • Manage Profitability
  • Directing Team Members

Accomplishments

ICDL (International Certificate of Digital Literacy) Profile Certificate No. LB15001484

Certification

ICDL (International Certificate of Digital Literacy) Profile Certificate No. LB15001484

Languages

Arabic
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager

Rexall Pharmacy Group
12.2022 - Current

Personal Trainer

Self Employed Services
11.2020 - 02.2022

Sales Representative

Lotus Trading and Pharmaceuticals
06.2018 - 12.2019

Floor Manager

Al Soussa Restaurant
07.2016 - 06.2018

Bachelor’s Degree - Banking and Financing

Beirut Arab University

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Haitham Iskandarani