Haitu Alina

• Take bookings.
• Welcome the costumers.
• Deliver checks and collect bill payments.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Manage restaurant's good image and suggest ways to improve it.
• Train new and current employees on proper customer service practices
• Worked effectively in fast-paced environments.

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
• Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
• Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
• Use bookkeeping software as well as online spreadsheets and databases.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.
• Contributed to a positive work environment through effective teamwork, communication, and collaboration within the accounting department.

• Maintained strict compliance with federal and state regulations throughout the mortgage lending process.
• Scan and email necessary documents to mortgage companies for clients to start and continue the home loan process.
• Organize and file client files.
• Manage and Organize daily calendar including but not limited to office meetings, listing

appointments.

• Maintain extensive client database and regular correspondence for future sales lead possibilities.
• Streamlined internal processes for better organization of client files, resulting in quicker response times to inquiries or requests from loan officers or borrowers.

• Refill the shelves, Arrange and check the expire dates of products, Make orders, Handel the cash drawer, dealing with cash and visa machine, Serve costumers

• Taking care of the data entry
• Reviewing customers' contracts
• Processing transactions regarding the Treasury - Stock Exchange and Finance
• Demonstrated flexibility in accommodating last-minute changes in plans or priorities, adjusting work strategies accordingly.
• Contributed positively toward company culture by maintaining a professional demeanor when addressing colleagues or supervisors.

• Selling through commission industrial goods, food and household products, Commercial activity, External trade, Intermediate activity, Commercial and procurement activities