Detail-oriented business owner with proven success building relationships and maintaining partnerships that support the Vietnamese community. Seeking to transition into a legal role that will enable me to utilize acquired skills in the paralegal sector and expand on the knowledge gained through my education and work experience.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Self Employed Interpreter and Translator
OCEANHART PAPERWORK SOLUTIONS
Houston, TX
10.2019 - Current
Serve the Vietnamese community in Houston and surrounding areas
Provide assistance with health care, social welfare, immigration, interpreting/translating, travel documents, ESL classes, teaching and preparing students for the US citizenship test and interview, and transferring car names and temporary license plates.
Interpreted remotely through video conferencing or phone to facilitate communication between parties unable to meet in person.
Assisted foreign language-speaking clients with inquiries.
Interpreted conversations between foreign language-speaking clients and others.
Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Offered language instruction to help clients improve language skills.
Communicated with clients to understand interpreting needs and provide best service possible.
Prepared for interpreting tasks by researching and gathering information about tasks beforehand.
Utilized active listening skills and cultural sensitivity to convey accurate interpretations.
Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
Built and maintained relationships with clients to boost possibility of future collaborations.
Provided language translation and customer service skills to clients in Vietnamese Community.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Salon Manager
PALACE NAILS BAR
Houston, TX
03.2017 - 12.2021
Coached and trained employees to optimize performance and achieve demanding business objectives.
Worked to continuously increase salon business through effective sales, service, and operations policies.
Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
Handled employee scheduling and coverage needs during business hours.
Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.
Managed cash flow, business transactions, banking, and accounting processes.
Maintained general appointment calendar and set shift schedules.
Oversaw salon employee performance, facility cleanliness, and sales.
Chemistry Professor
LONESTAR COLLEGE SYSTEM, NORTH
Houston, TX
08.2013 - 09.2014
Created lesson plans and communicated the introductory theories of chemistry to students
Introduced students to the basic skills and practices of the chemistry laboratory.
Instructed students in lab by teaching safety protocols for proper use of chemicals and safe disposal of hazardous materials.
Evaluated and revised lesson plans and course content to achieve student-centered learning.
Developed and distributed approved course syllabus to students to convey goals and outcomes of course.
Fostered motivating learning environment by planning and displaying enthusiasm for organic and inorganic chemistry.
Maintained current knowledge of chemistry and effective teaching methodologies.
Leveraged varied instructional delivery modes to support student differences and learning styles.
Prepared plans, materials and activities for students to reach chemistry learning outcomes.
Engaged students and promoted intellectual curiosity through hands-on experiments, PowerPoint presentations and mnemonics to provide positive attitude towards scientific processes.
Chemistry Teacher
CONROE ISD AND CHESAR CHAVEZ HIGH SCHOOL
Houston, TX
01.2012 - 01.2014
Instructed students in the basic principles of chemistry and the laboratory practices of the chemical laboratory
Created lesson plans and communicated with chemistry team to incorporate proper teaching methods into the classroom
Worked with school administration to build a creative learning atmosphere for students.
Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
Managed laboratory and stockroom by pricing and ordering chemical supplies and equipment.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Consulted with students individually and in groups to help students efficiently reach learning goals.
Constructed and administered tests and exams to measure student learning.
Prepared plans, materials and activities for students to reach chemistry learning outcomes.
Chemist
INSPECTORATE
Pasadena, TX
11.2011 - 08.2012
Used HPLC, GC, GC/MS, IC, FTIR to analyze gases and petrochemical samples and data interpretation including ASTM/EPA methods for petroleum hydrocarbons and water chemistry
Worked with various trace level instrumentation including Atomic Adsorption Spectrometer and Inductively Coupled Plasma.
Coordinated and performed analytical tests to comply with established standards and specifications.
Leveraged computerized management system and labeling process to conduct inventory of reagents, chemicals and supplies.
Maintained organized, safe and efficient laboratory environment to minimize accidents and prevent cross contamination.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Provided professional services and support in a dynamic work environment.
Developed laboratory testing programs and data analysis while adhering to SOPs, ECOs, batch records and work instructions.
Carried out laboratory tests and experiments to analyze, identify and isolate chemical compounds.
Modified and adapted standard methods and procedures to solve analytical problems.
Established quality control measures for instrumentation and monitored data quality to operate instrument with control limits.
Contributed to team discussions and new project initiatives to advance progress and optimize profitability.
Lab Technician
ALBEMARLE
Pasadena, TX
10.2010 - 11.2011
Exploratory team research to find new materials in fluid catalytic cracking
Successfully synthesized specialty zeolites for catalytic study, helping company develop and expand specialty zeolite business
Maintained documentation on tests performed in lab.
Developed and implemented new protocols to improve accuracy of laboratory results.
Researched new methods and techniques to improve laboratory procedures.
Prepared reagents, media and solutions to use for laboratory testing and analysis.
Cooperated with other technicians to develop and test new protocols.
Collaborated with researchers and scientists to design and execute experiments.
Coordinated and managed laboratory projects and experiments.
Recorded and analyzed data to produce reports of results.
Interpreted laboratory results to provide technical advice to scientists.
Participated in lab meetings and project presentations.
Assisted scientists by collecting and organizing laboratory data.
Medical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical CenterMedical Lab Technician (Lead Tech) at HCA Clear Lake Regional Medical Center