Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Haja Kaba

Osseo,MN

Summary

I am a dedicated and hardworking professional with extensive experience in the customer service industry, known for delivering exceptional service and building strong client relationships. A quick learner, recently completing formal training and earning a license in dental assisting. Combines a passion for healthcare with practical skills in patient care. Proven ability to adapt quickly, work under pressure, and contribute to team success. Eager to bring strong communication, organizational skills, and a fast learning ability to a dynamic dental practice or customer-focused role.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Amazon Associate

Amazon
Brooklyn Park, MN
11.2024 - Current
  • Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Preserved safe work environment by maintaining clean workstations and pallet area.

Floor Associate

Nordstrom Rack
Maple Grove, MN
04.2024 - 09.2024
  • Assisted customers with locating merchandise in the store.
  • Ensured that aisles were neat, clean, stocked, and free from hazards at all times.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Maintained high standards of customer service during all interactions.

Barista

Starbucks
Maple Grove, MN
09.2022 - 11.2023
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Customized and prepared high-quality drinks with quickness and efficiency.
  • Created a welcoming third-place environment by engaging with customers, and providing personalized recommendations.
  • Managed inventory and restocked products, displays, and fridges as necessary.

Self Checkout Host

Walmart
Brooklyn Park, MN
09.2019 - 02.2022
  • Welcomed customers, offering assistance to help find store items.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained cleanliness of self-checkout stations by wiping down surfaces after each use.
  • Provided troubleshooting support when technical issues arose during checkout transactions.

Sales Associate

HomeGoods
Maple Grove, MN
07.2020 - 06.2021
  • Developed trusting relationships with customers by making personal connections.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Processed transactions using a point-of-sale system.
  • Helped customers find specific products, answered questions, and offered product advice.

Manager

Umu's International Market
Philadelphia, PA
03.2018 - 06.2019
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Analyzed market trends and competitor activity to inform business strategy.
  • Oversaw daily operations, maintaining efficiency and quality standards.

Education

Associate of Applied Science - Dental Assistant

Herzing University
St. Louis Park, MN

Skills

  • Inventory management
  • Cash handling accuracy
  • Written and oral communication skills
  • Listening skills
  • Goal oriented
  • Dental procedure preparation
  • Instrument sterilization techniques
  • Team collaboration abilities
  • Chair-side support
  • HIPAA compliance
  • Chairside assistance
  • Restorative dentistry
  • Oral X-rays
  • Conflict resolution

Languages

English
Full Professional
Maninka
Limited

Certification

  • BLS
  • Dental Assisting License

Timeline

Amazon Associate

Amazon
11.2024 - Current

Floor Associate

Nordstrom Rack
04.2024 - 09.2024

Barista

Starbucks
09.2022 - 11.2023

Sales Associate

HomeGoods
07.2020 - 06.2021

Self Checkout Host

Walmart
09.2019 - 02.2022

Manager

Umu's International Market
03.2018 - 06.2019

Associate of Applied Science - Dental Assistant

Herzing University

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Haja Kaba