Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

HAJAR BAJOJ

Savannah,GA

Summary

Adept in operations management and team leadership, I enhanced performance outcomes and accountability at CAP DIVERTISSEMENT. Skilled in problem-solving and proficient in Arabic, French, and English, I significantly improved service delivery by streamlining supply chain operations, showcasing a commitment to excellence and a results-driven approach.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Learning Ambassador

AMAZON
06.2024 - Current
  • Leading and organizing training programs for new hires and current employees, ensuring they understand company policies and job functions.
  • Assisting employees in identifying their learning needs and guiding them toward appropriate resources and training opportunities.
  • Collecting and sharing feedback from training sessions to improve future learning initiatives...

Operations Manager

CAP DIVERTISSEMENT
10.2018 - 10.2022
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Manager in Charge

AGADIR STORE & CO
01.2018 - 09.2018
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Conducted performance evaluations and provided constructive feedback to employees.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Receptionist Supervisor

LAYALI EVENTS
01.2016 - 12.2017
  • Resolved conflicts swiftly, utilizing mediation skills to maintain a harmonious working environment for all employees.
  • Managed phone system effectively, directing calls appropriately to minimize disruptions in the workplace.
  • Handled sensitive information discreetly, maintaining strict confidentiality while performing daily tasks and attending to client needs.
  • Promoted a positive image of the organization externally by representing the company professionally during interactions with clients and visitors.
  • Organized various events and meetings, ensuring seamless coordination of logistics and clear communication among participants.

Education

Bachelor's Degree - Managerial Economics

FSJES IBN ZOHR University
Agadir, Morocco
07.2017

Skills

    Problem-Solving

    Team Leadership

    Operations Management

    Customer Service

Certification

NRCAHA Nationally Registered Certified Administrative Health Assistant, MedCertify - 06/2024

Languages

Arabic
Native or Bilingual
French
Full Professional
English
Full Professional
Spanish
Elementary

Timeline

Learning Ambassador

AMAZON
06.2024 - Current

Operations Manager

CAP DIVERTISSEMENT
10.2018 - 10.2022

Manager in Charge

AGADIR STORE & CO
01.2018 - 09.2018

Receptionist Supervisor

LAYALI EVENTS
01.2016 - 12.2017

Bachelor's Degree - Managerial Economics

FSJES IBN ZOHR University

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HAJAR BAJOJ