Summary
Overview
Work History
Education
Skills
Additional Information
Certification
LANGUAGES
Timeline
STRENGTHS
EXPERIENCE
Generic
HAJAR CHARAOUI

HAJAR CHARAOUI

Carol Stream,IL

Summary

Dynamic and results-driven Business Commercial / Sales Manager with over 6 years of hands-on experience driving growth and building high-performance teams to execute key company strategies. Known for sharp analytical skills and a strategic mindset, I excel at identifying opportunities, optimizing processes, and delivering sustainable success. Passionate about fostering collaboration, exceeding sales targets, and creating long-term value for both clients and the organization.

Experienced with managing administrative functions and leading teams to ensure smooth office operations. Utilizes organizational and communication skills to enhance productivity and streamline processes. Track record of implementing effective administrative strategies and fostering collaborative work environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Administrative Assistant Manager

Mohammed V Hospital
03.2019 - 02.2024
  • Achieving and exceeding sales targets through effective strategies.
  • Drafting reports and dashboards to inform management about performance.
  • Managing billing processes, verifying payments, following up with clients for overdue payments, and updating dashboards.
  • Collaborating with cross-functional teams to streamline operations and maintain project alignment.
  • Managed executive calendars to strategically coordinate meetings and appointments.
  • Expedited document processing by creating templates for frequently used forms which saved time during report preparation.
  • Assisted in the hiring process, reviewing resumes, scheduling interviews, and onboarding new employees efficiently.
  • Monitoring progress and adjusting plans to address unforeseen challenges efficiently.
  • Optimized workflow efficiency by organizing and maintaining an up-to-date filing system for easy access to critical documents.

Assistant Commercial Manager

RADEES (Autonomous Authority for Water and Electricity Distribution)
01.2018 - 02.2019
  • Managing client relationships by addressing their requests via phone, email, or in person, ensuring high-quality service.
  • Preparing, verifying, and updating commercial documents (quotes, invoices, contracts).
  • Tracking clients and prospects to inform them about offers and promotions.
  • Maintaining and updating client records, organizing and archiving documents.
  • Providing basic technical support to clients regarding company products or services.
  • Handling administrative tasks, including calls, emails, and scheduling.
  • Optimized existing processes through continuous improvement initiatives, resulting in increased operational efficiency.
  • Established strong working relationships with key clients by demonstrating transparency, dependability, and professionalism.
  • Collaborated with stakeholders to develop tailored solutions addressing unique challenges while adhering to budget restrictions.

Assistant Commercial Manager

ALLIANZ Insurance
01.2017 - 12.2017
  • Proposing technical solutions tailored to clients' challenges.
  • Participating in team meetings by providing suggestions, sharing client feedback, and offering personal insights.
  • Conducting market and competitor analysis to identify growth opportunities.
  • Drafting reports and dashboards to inform management about performance.
  • Improved resource allocation by analyzing historical data and adjusting staffing levels accordingly.
  • Supported business development activities through active participation in industry events, conferences, and networking opportunities.

Education

Bachelor of Science - Business Administration And Management

Multidisciplinary University
El Jadida (Morocco)
08-2022

Associate of Science -

EST Superior School of Technology
El Jadida (Morocco)
08-2021

Skills

  • Project Management: Scrum, Leadership, N3 Support
  • Records management
  • Meeting planning
  • Scheduling expertise
  • Scheduling and calendar management
  • Event coordination
  • Presentation design
  • Workload prioritization
  • Relationship building
  • Office management
  • Operations management
  • Training and coaching
  • Deadline oriented

Additional Information

• Reading the news and update

• Traveling

Certification

  • Licensed Assistant Administrative Manager .
  • CPSP - Certified Professional Sales Person
  • Sales Manager Certificate
  • Sales Essentials Certificate

LANGUAGES

Anglais
Native or Bilingual
French
Native or Bilingual
Arabe
Native or Bilingual
Spanish
Limited Working

Timeline

Administrative Assistant Manager

Mohammed V Hospital
03.2019 - 02.2024

Assistant Commercial Manager

RADEES (Autonomous Authority for Water and Electricity Distribution)
01.2018 - 02.2019

Assistant Commercial Manager

ALLIANZ Insurance
01.2017 - 12.2017

Bachelor of Science - Business Administration And Management

Multidisciplinary University

Associate of Science -

EST Superior School of Technology

STRENGTHS

• Organized
• Team-oriented

EXPERIENCE

I have some hands-on experience in accounting, including basic bookkeeping and financial tracking. I also supported sales management tasks such as client follow-ups, reporting, and assisting with sales strategies.

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