Seeking a challenging role in an organization renowned for its visionary leadership, rapid growth, innovation, and commitment to excellence, where I can contribute my skills and grow professionally.
Hi, I’m
Hajar Md Fahim
Doha
Summary
Overview
16
years of professional experience
Work History
TCT (formerly Telephony Communication Technologies)
Back Office Support
3 2023 - Current
Job overview
- Answer customer inquiries, schedule meetings, and manage sales appointments
- Compile sales leads, provide data to the sales department, and monitor performance indicators
- Liaise with Account Managers to develop sales strategies and ensure customer satisfaction
- Process orders promptly, manage customer accounts, and handle administrative tasks
- Prepare and submit sales reports, maintain data integrity, and update company portals.
The Honest International Trading
Administrative Assistant
11.2018 - 12.2021
Job overview
- Managed office records, provided administrative support, and maintained office equipment
- Demonstrated strong organizational skills, attention to detail, and effective time management
- Facilitated communication and coordinated activities within the office environment.
Travel Sync Global Accommodations
Expense & Travel Coordinator
09.2014 - 11.2016
Job overview
- Coordinated international and domestic travel bookings for corporate clients
- Handled customer inquiries, negotiated rates, and provided travel alternatives during emergencies
- Managed travel invoices, coordinated travel arrangements, and maintained customer relationships.
Jinkorp Corporate Travel
Assistant Manager
03.2010 - 09.2014
Job overview
- Oversaw travel bookings, negotiated contracts, and ensured customer satisfaction
- Managed travel invoices, coordinated executive travel arrangements, and maintained calendars
- Developed and maintained client relationships, ensuring efficient travel coordination and support.
The Little Flower School
Administrative Executive cum Associate Teacher
03.2009 - 12.2009
Job overview
- Maintained student records and managed stock of materials
- Fostered relationships with students and school management through regular visits
- Resolved student issues and handled inbound calls
- Completed data entry and generated reports for shift operations
- Organized and hosted monthly parent-teacher meetings for 30-40 attendees
- Taught Islamic Studies, Geography, English, and History to higher-grade students (8th-10th)
- Developed and implemented lesson plans, improving time efficiency by 18%
- Created engaging course activities and teaching materials, including storytelling and drawing books
- Organized 10+ festival events, including Eid al-Adha, Eid al-Fitr, and National Day
- Communicated with parents regarding children’s well-being and offered professional advice.
Regency Travel
Travel Consultant
10.2008 - 12.2008
Job overview
- Handling reservations, Fare construction and ticketing
- Ensures the most efficient and effective use of the Customer Plan route and computes Ticketing cost, using schedules, booking rates etc., Coordinate with various departments for arranging reservations, hotels, tickets and ensure prompt service to passengers
- Worked on Amadeus system for reservation and ticketing.
Education
Madras University Chennai India
Master of Arts from English
04.2001
University Overview
Skills
Excellent communication and interpersonal skills
Strong self-motivation and ability to work independently
Strong analytical, organizational, and time management skills
Proficient in email drafting and basic computer knowledge
Familiarity with MS Office tools (Excel, Word, PowerPoint)
Understanding of sales principles and customer service practices
Event Planning and coordination
Back Office Support
Business Negotiation Support
Backup Strategies
Behavior Support
User Training and Support
Maintaining Office Supplies
HR Support
Support Ticket Management
Presentexperience
Presentexperience
Back Office Support, TCT (formerly Telephony Communication Technologies), Doha, 03/01/23, Present, Answer customer inquiries, schedule meetings, and manage sales appointments.
Compile sales leads, provide data to the sales department, and monitor performance indicators.
Liaise with Account Managers to develop sales strategies and ensure customer satisfaction.
Process orders promptly, manage customer accounts, and handle administrative tasks.
Prepare and submit sales reports, maintain data integrity, and update company portals.Personal Information
Personal Information
- Gender: Female
- Visa Status: Residence Visa (Doha)
Training
Training
- CARRIER EDGE COURSE (IT Fundamentals & RDMS)
- SQL SERVER,VISUAL BASIC & CLIENT SERVER PROJECT
- Online/Offline training in GALILEO INDIA Pvt Ltd
- Online/Offline training in Amadeus INDIA Pvt Ltd
- SABRE Computer Reservations System
Disclaimer
Disclaimer
I hereby declare that all the information contained in this resume is in accordance with facts or truths to my knowledge. I take full responsibility for the correctness of the said information.Timeline
Administrative Assistant
The Honest International Trading
11.2018 - 12.2021
Expense & Travel Coordinator
Travel Sync Global Accommodations
09.2014 - 11.2016
Assistant Manager
Jinkorp Corporate Travel
03.2010 - 09.2014
Administrative Executive cum Associate Teacher
The Little Flower School
03.2009 - 12.2009
Travel Consultant
Regency Travel
10.2008 - 12.2008
Madras University
Master of Arts from English
04.2001
Back Office Support
TCT (formerly Telephony Communication Technologies)
3 2023 - Current