Hi, I’m
Hajnalka Dhlamini-DÖmösí
Subotica,Serbia
Summary
Hospitality professional with strong focus on cleanliness and guest satisfaction, prepared for this role. Known for maintaining high standards of hygiene and providing exceptional service. Collaborative team player who adapts to changing needs and ensures pleasant guest experience. Proficient in housekeeping procedures and guest interaction.
Overview
20
years of professional experience
Work History
Wizz Air Hungary
Cabin Crew / Flight Attendant
05.2023 - 05.2025
Job overview
- Main routes: Europe, UK, Middle East
- Ensuring safety while providing the highest level of excellent customer services.
- Interacting with a variety of customers with a warm and patient attitude. Able to remain calm in emergencies or when dealing with tough passengers.
Lauda Europe / Ryanair
Cabin Crew / Flight Attendant
02.2022 - 02.2023
Job overview
- Main routes: Europe and the UK.
- Ensuring safety while providing the highest level of excellent customer services.
- Interacting with a variety of customers with a warm and patient attitude. Able to remain calm in emergencies or when dealing with tough passengers.
Hotel 7 ContinentsNeutraubling, Germany
Stateroom attendant
07.2021 - 01.2022
Job overview
- The task of a Stateroom attendant included but was not limited to setting up and attending the continental breakfast buffet, attending to the rooms and assisting guests with their requests, maintaining high levels of cleanliness within the staterooms and the public areas of the hotel and assisting with duties within the laundry as needed (washing, folding pressing).
Carnival Cruise Line
Assistant Housekeeping Manager / Floor Supervisor
08.2008 - 03.2020
Job overview
- Motivating, Training and Developing a team of multinational loyal employees.
- Assisting the supervisors in completing their daily assignments.
- Inventory control of the Linen, Uniform, and guest supplies etc.
- Aiming and achieving high cleanliness and guest satisfaction rates.
Ministry of Internal Affairs
Housekeeping Attendant
05.2006 - 07.2008
Job overview
- The main objective as a Housekeeping Attendant was to ensure a prominent level of cleanliness maintained in accordance with the local Public Health regulations. Aims were achieved with outstanding results.
Virgin VoyagesMiami, FL
Deck Manager
06.2025 - Current
Job overview
- Oversaw daily deck operations, ensuring compliance with safety and regulatory standards.
- Managed inventory levels, optimizing supply chain processes to enhance operational efficiency.
- Trained and mentored new staff on best practices and safety protocols for deck management.
- Implemented process improvements that increased workflow efficiency and reduced turnaround times.
Education
Calvary Chapel Bible College Europe
Bachelor's award from Theology
05.2004
University Overview
The equivalent of a Bachelor's award was achieved in the field of Theology.
Grandjevinska Srednja Škola 18 Novembar
High-school diploma from Photography
06.2002
University Overview
The equivalent of a high-school diploma attained majoring in Photography.
8. Vojvodjanska Udarna Brigada
Primary Education
06.1998
Skills
- Languages: English (proficient), Hungarian (native), Serbian (proficient), German (basic A1)
- Efficient work ethic
- Customer service focus
- Safety awareness
- Site inspections
- Scheduling proficiency
- Personnel management
- Problem-solving abilities
Languages
English
Professional Working
Serbian
Limited Working
Hungarian
Native or Bilingual
Timeline
Deck Manager
Virgin Voyages
06.2025 - Current
Cabin Crew / Flight Attendant
Wizz Air Hungary
05.2023 - 05.2025
Cabin Crew / Flight Attendant
Lauda Europe / Ryanair
02.2022 - 02.2023
Stateroom attendant
Hotel 7 Continents
07.2021 - 01.2022
Assistant Housekeeping Manager / Floor Supervisor
Carnival Cruise Line
08.2008 - 03.2020
Housekeeping Attendant
Ministry of Internal Affairs
05.2006 - 07.2008
Grandjevinska Srednja Škola 18 Novembar
High-school diploma from Photography
8. Vojvodjanska Udarna Brigada
Primary Education
Calvary Chapel Bible College Europe
Bachelor's award from Theology
HONORS & AWARDS
2017: Team Leader (Employee) of the Month, 2019: HESS (Health Environmental Safety and Security) Champion of the Month
PROFILE
To be able to gather knowledge and skills in the company and position I currently hold. As for the next 6 months up to a year I am looking forward to exploring my option within the Hospitality Industry, Aviation Hospitality Industry and Cruise Hospitality Industry and finding employment within my parameters. The goal would be to reach an executive level in whatever position that I hold or manage to develop a private firm.
CONTACT
- PHONE: +36303151833, +381631758385
- WEBSITE: Facebook: https://www.facebook.com/hdomosi/, Linkedin: https://www.linkedin.com/in/hajnalka-domosi-5420b71b1/
- EMAIL: hajnalkademesi@gmail.com
- ADDRESS: Lakatos Út 5/D, 1184 Budapest, Magyarország, Isidore Sekulć 45. 24000, Subotica, Serbia
HOBBIES
Hobby #1 – Traveling, Hobby #2 – Learning new languages, Hobby #3 – Walking / Hiking