HAKAN YILDIRIMER
Anaheim,USA
Summary
Environmental Services Management Over 20 years of experience in management within custodial and healthcare industries. My greatest strength is crisis aversion and the keen ability to stay calm through high-stress situations. I am able to adapt to the various demands of clients and prioritize the needs of the communities we serve. Seeking growth opportunities to leverage my management experience in Environmental Services field.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Director of Environmental Services
Sodexo Healthcare
03.2023 - Current
- Harbor UCLA Medical Center
- Managing Environmental Services Departments for 570 bed, full service, level I trauma center, acute care hospital.
- Overseeing all aspects of the management of a staff of 130 frontline employees, 7 Supervisors and 4 Managers, 3 HR Staff.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Ensured compliance with regulatory requirements through regular audits, inspections, and employee training.
- Collaborate with hospital administration and other departments to provide world class service.
Director of Environmental Services
Sodexo Healthcare
03.2021 - 03.2023
- San Antonio Regional Medical Center
- Managing Linen and Environmental Services Department for 363 bed, full service, acute care hospital
- Overseeing all aspects of the management of staff of 102 frontline employees, 5 Leads and 3 Managers.
- Successful completion of Joint Commission and GACH Surveys.
Operations Manager / Educator
Sodexo Healthcare
04.2017 - 03.2021
- Worked at UCI Medical Center, Hoag Newport Beach, Los Alamitos Medical Center, USC Keck Hospital
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Successfully reduced OT from 10% to below 1% consistently by utilizing Kronos and creative scheduling practices.
- Initiated the Protecta program to work alongside the Hospital Infection Prevention team and Lighthouse Healthcare Partners towards reducing HAI rates and possibly lowering or eliminating HAC penalties.
- Facilitated a 36% decreases in injuries and zero LTIR for the last 12 months by introducing positive changes through consistent safety behavior observations.
- Prepared for successful completion of Ecosure, CMS, Joint Commission, CDPH surveys.
- Seamlessly managed both union and non-union employees within a collective work environment.
Custodial Associate Manager
Aramark, Mission Hospital - Mission Viejo CA
09.2013 - 04.2017
- Managed 2nd and 3rd shifts at a 306-bed, Level 1 Trauma Hospital.
- Fostered a strong collaborative work environment within a diverse population of employees by practicing a culturally sensitive approach.
- Assured appropriate housekeeping staff scheduling and managed payroll, purchase orders and quality inspections.
Project Manager
Millard Mall Services, Clackamas Town Center, Happy Valley, Oregon
08.2011 - 09.2012
- Managed a 24-hour environmental service team for a 107-acre retail property with a workforce of 52 employees.
Operations Manager
ServiceMaster Solutions, Portland, Oregon
04.2007 - 02.2010
- Managed and supervised 96 employees, serviced customers such as Nike and Providence Health Services.
- Tracked employee efficiency and monitored fiscal reports as a part of P&L responsibilities.
- Researched and purchased up-to-date products and adopted efficient cleaning techniques to assure customer service satisfaction.
- Handled indirect sales (offered new services for existing customers).
Education
Business Administration -
University of Istanbul
01.1994
Public Administration - undefined
Middle East Technical University
01.1988
Skills
- Proficient in Microsoft Office
- Experienced in delivering results under tight deadlines
- Negotiation and resolution strategies
- Leadership
- Team-work
- Client support
- Talent management
- Quality improvement
- Workplace safety
- Operational efficiency oversight
- Conflict resolution
- Team leadership
Certification
- Protecta Certificate
- Joint-Commission Survey Preparedness Certification
- OSHA 10-Hour Training for General Industry Certificate
Timeline
Director of Environmental Services
Sodexo Healthcare
03.2023 - Current
Director of Environmental Services
Sodexo Healthcare
03.2021 - 03.2023
Operations Manager / Educator
Sodexo Healthcare
04.2017 - 03.2021
Custodial Associate Manager
Aramark, Mission Hospital - Mission Viejo CA
09.2013 - 04.2017
Project Manager
Millard Mall Services, Clackamas Town Center, Happy Valley, Oregon
08.2011 - 09.2012
Operations Manager
ServiceMaster Solutions, Portland, Oregon
04.2007 - 02.2010
Public Administration - undefined
Middle East Technical University
Business Administration -
University of Istanbul
Similar Profiles
APRIL DORALLAPRIL DORALL
General Manager at Sodexo HealthcareGeneral Manager at Sodexo Healthcare
Yolanda ThomasYolanda Thomas
Environmental Service Manager at Sodexo HealthcareEnvironmental Service Manager at Sodexo Healthcare
RYAN C. ORDINARIORYAN C. ORDINARIO
Assistant Director of Facility Management at Sodexo HealthcareAssistant Director of Facility Management at Sodexo Healthcare
Lucy MillerLucy Miller
Customer Service Representative at SunrunCustomer Service Representative at Sunrun
KIMCHI KALIKA (aka CHI DAO)KIMCHI KALIKA (aka CHI DAO)
Nursing Student Internship at Providence St. Joseph HospitalNursing Student Internship at Providence St. Joseph Hospital