Hakeem Atoro
DeKalb,IL
Summary
Experienced production professional with strong focus on team collaboration and achieving results. Skilled in overseeing production processes, improving operational efficiency, and ensuring quality standards. Known for adaptability, reliability, and effective problem-solving. Prepared to drive success and deliver impactful outcomes in dynamic environments.
Overview
19
19
years of professional experience
Work History
Production Lead
Ferrara Production Candy Company
DeKalb, IL
06.2025 - Current
- Lead and coordinate daily production operations to ensure adherence to production schedules, quality standards, and safety requirements.
- Supervise and support machine operators and production staff by providing direction, coaching, and performance feedback.
- Manage continuous improvement projects using A3 methodology, performing root cause analysis and implementing corrective actions.
- Apply Go See, Think, Do principles to identify production issues, evaluate floor conditions, and execute solutions.
- Utilize SAP to check materials, monitor inventory, create/release work orders, and order needed parts.
- Monitor production metrics to identify inefficiencies and improve performance.
- Enforce GMP, food safety standards, and company policies to maintain a safe, compliant environment.
- Collaborate with cross-functional teams to resolve operational issues and support continuous improvement.
- Assist with onboarding and training new employees to ensure proper equipment operation.
- Developed training materials and conducted workshops to enhance team skills and knowledge.
- Supported employees by accurately tracking time and proactively resolving any conflicts.
- Analyzed production data to identify trends, driving informed strategic decisions for future planning.
Machine Operator
Ferrara Production Candy Company
DeKalb, IL
08.2024 - 06.2025
- Operated high-speed candy production and packaging equipment to maintain consistent quality.
- Performed inspections, adjustments, and basic troubleshooting to minimize downtime.
- Follow safety, GMP, and quality guidelines to ensure compliance.
- Documented production data, quality checks, and machine performance.
- Maintained a clean, organized work area in accordance with protocols.
- Trained new operators on safe machine handling and operational procedures.
- Monitored inventory levels, coordinating timely replenishment of materials for uninterrupted production.
- Led safety training sessions, promoting a culture of safety awareness among staff members.
91B Wheeled Vehicle Mechanic
United States Army Reserve
Grand Prairie, TX
03.2018 - 03.2024
- Served as a Sergeant with leadership, discipline, and team collaboration in operational environments.
- Supervised and performed field maintenance and recovery of wheeled vehicles.
- Inspected, serviced, repaired, replaced, adjusted, and tested vehicle systems and components.
- Maintained material handling equipment and electrical systems.
- Led teams during operations, ensuring compliance with safety and standards.
- Trained personnel in technical skills and safety procedures.
- Ensured equipment readiness and mission success under pressure.
- Oversaw vehicle repair processes, ensuring compliance with Army maintenance standards.
- Led safety training sessions to promote a culture of safety within the mechanic team.
Repair Specialist
Safelite Autoglass
Plano, TX
06.2019 - 09.2023
- Installed and repaired auto glass on a wide range of vehicles per AGSC/AGRSS standards.
- Managed work orders, documentation, and communication using MRM technology.
- Performed ADAS recalibration per company procedures.
- Delivered excellent customer service and resolved issues per policy.
- Maintained accurate records using Excel and Word.
- Safely operated company vehicles for service calls.
- Resolved customer complaints by providing effective solutions, improving overall service experience.
- Maintained accurate records for all completed repairs, enabling quick reference in case of future issues.
- Troubleshot complex technical issues, identifying root causes and implementing effective solutions.
Direct Support Professional
LEEDA Services
Chicago, IL
05.2011 - 04.2018
- Assisted individuals with special needs in daily living activities.
- Provided a safe, supportive environment for personal development.
- Ensured compliance with HIPAA in documentation and interactions.
- Completed facility safety training and adhered to protocols.
- Maintained accurate patient records and communicated with care teams.
- Advocated for client rights and preferences within community settings.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Customer Service Manager
Hasbob Entertainment Production
Chicago, IL
06.2007 - 03.2011
- Delivered high-quality customer service in a fast-paced retail setting.
- Build strong customer relationships, increasing repeat business.
- Created a social media presence to boost sales and awareness.
- Implemented customer-driven marketing strategies to improve performance.
- Managed escalated customer inquiries, resolving conflicts with effective solutions.
- Analyzed customer feedback to identify areas for service improvement.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Fostered a positive team environment through motivational leadership strategies.
Education
Bachelor of Science - Cyber Security
Western Governors University
Salt Lake City, UT12.2025
91B Wheeled Vehicle Mechanic - undefined
United States Army
Grand Prairie, TX01.2024
Wheeled Vehicle Mechanic - undefined
Ordnance School
Fort Lee, VA09.2018
AA - Automotive Technology
Harry S. Truman College
Chicago, IL08.2014
Skills
- Production Leadership & Team Supervision
- Continuous Improvement & Lean Manufacturing
- A3 Problem-Solving Methodology
- Go See / Think / Do Problem Solving
- SAP (Materials Management, Work Orders, Inventory Control)
- Production Scheduling & Workflow Optimization
- Quality Assurance & Control
- Safety Leadership & Risk Mitigation
Accomplishments
- Lead team of 30-75 staff members.
- Successfully led and completed a project using A3 problem-solving methodology, delivering measurable improvements.
- Certified in Go See, Think, Do problem-solving approach, applying structured analysis to identify and resolve operational issues.
- Certified in SAP, proficient in material management, work orders, and inventory control.
Languages
English
Native or Bilingual
YORUBA
Native or Bilingual
Timeline
Production Lead
Ferrara Production Candy Company
06.2025 - Current
Machine Operator
Ferrara Production Candy Company
08.2024 - 06.2025
Repair Specialist
Safelite Autoglass
06.2019 - 09.2023
91B Wheeled Vehicle Mechanic
United States Army Reserve
03.2018 - 03.2024
Direct Support Professional
LEEDA Services
05.2011 - 04.2018
Customer Service Manager
Hasbob Entertainment Production
06.2007 - 03.2011
Wheeled Vehicle Mechanic - undefined
Ordnance School
91B Wheeled Vehicle Mechanic - undefined
United States Army
Bachelor of Science - Cyber Security
Western Governors University
AA - Automotive Technology
Harry S. Truman College