Hakeem Collins
Wilmington,DE
Summary
Objective Mediator with 1 year of experience consulting between parties in legal disputes and reaching mutually favorable and just outcomes. Detail-oriented and thorough liaison with comprehensive understanding of relevant laws and policies, translating client dispute details and supporting conflict resolution. Attentive listener with awareness and proficiency in application of relevant laws to dispute details. Attentive arbitrator with 1 year of experience acting as liaison between opposing parties in legal disputes and disagreements. Emotionally supportive problem solver with established authority in achieving favorable solutions through negotiation and collaboration. Legal expert in solving disputes and successful navigation of nuanced conflicts. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases. Objective Mediator with 1 year of experience consulting between parties in legal disputes and reaching mutually favorable and just outcomes. Detail-oriented and thorough liaison with comprehensive understanding of relevant laws and policies, translating client dispute details and supporting conflict resolution. Attentive listener with awareness and proficiency in application of relevant laws to dispute details. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Mediator
State Of Delaware Family Court
2023.02 - Current
- Established calm environment for dispute settlement, utilizing conflict resolution techniques to reach agreements to contentious issues.
- Conducted initial meetings to outline process, answer questions and set expectations for both parties.
- Conducted individual meetings between parties, utilizing empathetic listening skills and documenting relevant details.
- Established professional lines of communication, supporting individual interests and achieving legal justice.
- Led interviews and collected evidence to support either side and achieve favorable resolutions.
- Read and analyzed details of legal disputes, absorbing minutia and often overlooked but critical information.
- Provided legal advice to clients, advising to accept or reject terms of settlements depending on parameters and details.
- Drafted detailed legal documentation and meeting notes to support case files and move towards comprehensive conflict resolution.
- Applied deep understanding of relevant laws and policies to reach agreements.
- Prepared agreements and settlement documentation for each interested party to sign and complete.
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement.
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints.
- Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
- Prepared written opinions or decisions regarding cases.
- Devised and implemented dispute resolution processes for companies, enabling fast resolution of disputes.
- Formulated focused and individualized resolutions aimed to peacefully settle disputes.
- Reviewed legal documents and contracts to determine potential conflicts and disputes.
Accounts Receivable and Cash Management Specialist
The Bancorp Bank
2009.02 - 2020.09
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Followed up overdue payments and payment plans from clients to establish good cash flow.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Monitored accounts to verify compliance with payment terms and schedules.
- Developed and maintained positive relationships with clients to maximize collections.
- Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
- Reconciled accounts receivable ledger to verify payments and resolve variances.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Generated monthly accounts receivable reports to submit developments for management review.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
Lifeguard Manager
City Of Wilmington
1996.05 - 2002.08
- Scheduled 8 lifeguards to provide adequate coverage of pool areas during operating hours.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
- Scheduled, coordinated and conducted in-service training for 8-10 lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Directed and oversaw maintenance records and incident reports.
- Monitored pool area for violations and potential hazardous situations.
- Handled chemicals such as chlorine and celite to maintain safety and cleanliness quality standards of pool water.
- Carefully observed people to monitor pool activities and member safety.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Tested and maintained water quality with periodic sampling.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
High School Diploma -
Thomas Mckean High School
Wilmington, DE05.2020
Bachelor of Science - Sports Management
Marshall University
Huntington, WV06.2007
Skills
- Positive Reinforcement Methods
- Complex Problem-Solving
- Business Mediation
- Performance Strategies
- Conflict Resolution and Mediation
- Settlement Agreements
- Performance Goals
- Legal Research
- Active Listening
- Critical Thinking
- Paperwork Drafting
- Settlement Documents
Timeline
Mediator
State Of Delaware Family Court
2023.02 - Current
Accounts Receivable and Cash Management Specialist
The Bancorp Bank
2009.02 - 2020.09
Lifeguard Manager
City Of Wilmington
1996.05 - 2002.08
High School Diploma -
Thomas Mckean High School
Bachelor of Science - Sports Management
Marshall University
Similar Profiles
Nina IsaacNina Isaac
Judicial Case Processor I at Delaware State/Justice Of The Peace CourtJudicial Case Processor I at Delaware State/Justice Of The Peace Court
Shanna RuelloShanna Ruello
Family Crisis Therapist at State Of Delaware, Division Of Family ServicesFamily Crisis Therapist at State Of Delaware, Division Of Family Services
Kylesha PendletonKylesha Pendleton
Intergovernmental Child Support Specialist at State Of Delaware, Delaware Health And Social ServicesIntergovernmental Child Support Specialist at State Of Delaware, Delaware Health And Social Services