Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hakeem Gibbs

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Teaching Assistant/After-School Tutor

Islamic Society Of Central Florida
01.2015 - 12.2022
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Helped with grading assignments and tests, providing constructive feedback to students based on results.
  • Supported classroom activities, tutoring, and reviewing work.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
  • Worked with teacher to optimize learning plans based on student test grades and evaluations.

Passenger Service Agent

Prospect
01.2018 - 12.2018
  • Resolved passenger issues with empathetic communication and effective problem-solving techniques.
  • Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
  • Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
  • Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
  • Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
  • Provided exceptional customer service, addressing passenger concerns promptly and professionally.
  • Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
  • Educated passengers on safety procedures and provided assistance to disabled passengers

Education

Associate of Arts - Criminal Justice

Valencia College
Orlando
12.2017

Skills

  • Positive Attitude
  • Computer Skills
  • Relationship Building
  • Calm and Patient Demeanor

Timeline

Passenger Service Agent

Prospect
01.2018 - 12.2018

Teaching Assistant/After-School Tutor

Islamic Society Of Central Florida
01.2015 - 12.2022

Associate of Arts - Criminal Justice

Valencia College
Hakeem Gibbs