Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Teaching Assistant/After-School Tutor
Islamic Society Of Central Florida
01.2015 - 12.2022
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Supported classroom activities, tutoring, and reviewing work.
Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Provided one-on-one tutoring sessions for struggling students, leading to increased understanding and improved grades.
Worked with teacher to optimize learning plans based on student test grades and evaluations.
Passenger Service Agent
Prospect
01.2018 - 12.2018
Resolved passenger issues with empathetic communication and effective problem-solving techniques.
Delivered excellent customer service under high-pressure situations while maintaining a calm demeanor throughout daily operations.
Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
Assisted passengers with special needs, ensuring a comfortable and positive travel experience.
Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.
Provided exceptional customer service, addressing passenger concerns promptly and professionally.
Supported colleagues in managing challenging situations, fostering teamwork and collaboration.
Educated passengers on safety procedures and provided assistance to disabled passengers
Education
Associate of Arts - Criminal Justice
Valencia College
Orlando
12.2017
Skills
Positive Attitude
Computer Skills
Relationship Building
Calm and Patient Demeanor
Timeline
Passenger Service Agent
Prospect
01.2018 - 12.2018
Teaching Assistant/After-School Tutor
Islamic Society Of Central Florida
01.2015 - 12.2022
Associate of Arts - Criminal Justice
Valencia College
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