Hakeem Hinton

· Assist with the day-to-day operations of property management, including administrative tasks related to accounting.

· Perform data entry and maintain accurate records of financial transactions.

· Assist with monthly bank account reconciliation and ensure accuracy of financial statements.

· Process invoices and other accounts payable documents by reviewing for accuracy and completeness and entering data into accounting system, and obtaining approvals for payment.

· Issue payments to vendors by preparing checks or electronic transfers.

· Responsible for rent collections, security deposits, monitor delinquencies and initiate necessary actions per company policies.

· Compile weekly demographics report and monthly market analysis for upper management review.

·Ensure certificates of insurance are up to date with tenants and vendors.

· Pre-qualify prospects, show apartments, and amenity spaces. Follow up after tours to secure lease.

· Process applications, prepare lease documents and coordinate move in.

· Perform inspections: move in, move out, property site inspections, and assist with compliance inspections. Fire inspections, housing inspections, elevator and boiler etc.

· Coordinated and submitted work orders for repairs to maintenance staff. Recommended alterations, and remodels as necessary.

· Assisted in performing periodic regular property inspections on units and around properties.

· Filed court documents for evictions and attended scheduled court hearings as property representative.

· Develop and maintain positive relationships with residents, addressing their concerns and resolving conflicts in a timely manner.

· Generate memos, emails, invoices, and reports when necessary to communicate with tenants about building and unit related issues.

· Update Building Access and Package Tracking system on a weekly basis.

· Manage lockbox (PNC Pinnacle) cash application, live checks, resolve lockbox exception items, unprocessed lockbox

checks and electronic payments.

· Used JP Morgan Access system to manage and monitor high volumes of incoming wires, EFT payments and BAI files,

and match them to the correct annuity policies, invoices, and remittances.

· Reconciled sub-ledgers to general ledger account.

· Maintained records of financial deposits and transactions, including bank deposits, and keep accurate ledgers,

balancing and reconciling.

· Prepped and batched documents for scanning for different departments and upper management.

· Acted as back-up for the call center in helping process withdrawals for customers by issuing manual checks, ACH and

Fedwire.

· Communicate directly and daily to the Property Manager/Owner. Helped manage a portfolio of a total of 7 properties with over 100 units.

· Responsible for rent collections and all security deposits.

· Proficient in QuickBooks Online. Ran month end, quarterly and yearly reports for management/owners.

· Draft new lease agreements and renewals with Property Manager signing off.

· Maintained files/recordkeeping systems and confidential files.

· Handled ALL tenant complaints and resolved issues in a timely manner to tenant and property manager satisfaction.

· Coordinated and submitted work orders for repairs to maintenance staff. Recommended alterations, and remodels as necessary.

· Assisted in performing periodic regular property inspections on units and around properties.

· Filed court documents for evictions and attended scheduled court hearings as landlord's representative.

· Scheduled building inspections with city and state officials and also fire inspectors.

· Generate memos, emails, invoices, and reports when necessary to communicate with tenants about building and unit related issues.

· Other duties as requested by management.

· Helped oversee partial and full apartment remodels making sure vendors used approved materials by management. Familiar with plumbing, electrical, and carpentry terminology.