Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hakim Jackson

Pleasanton,CA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. I'm a fast learner who is always open to broadening my knowledge in my field.

Overview

20
20
years of professional experience

Work History

Logistics Coordinator

KJ Trucking
01.2021 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.

Facility Technician

Environmental Service Partners
09.2015 - 01.2021
  • Worked quickly on emergency requests in order to minimize disruptions to operations.
  • Improved overall safety within the facility by identifying potential hazards and implementing corrective actions.
  • Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
  • Collaborated with cross-functional teams to ensure seamless integration of new equipment installations.
  • Performed scheduled maintenance on electrical and plumbing
  • Enhanced facility efficiency by conducting regular maintenance checks and addressing issues promptly.

Service Technician

Adcomm/ DirecTV
04.2004 - 08.2015
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Improved customer satisfaction by providing efficient and professional cable installation services.
  • Assembled communication equipment such as wiring, switching equipment, and power apparatus.

Education

High School Diploma -

Arroyo High School
San Lorenzo, CA
06.2002

Skills

  • Problem-Solving
  • Decision-Making
  • Customer Service
  • Work Order Management
  • Minor Repairs
  • Electrical Troubleshooting
  • Grounds Maintenance
  • Lighting Maintenance
  • Hand and power tool use
  • Willing to Learn
  • Clear Communication
  • Wiring Installation and Repair

Timeline

Logistics Coordinator

KJ Trucking
01.2021 - Current

Facility Technician

Environmental Service Partners
09.2015 - 01.2021

Service Technician

Adcomm/ DirecTV
04.2004 - 08.2015

High School Diploma -

Arroyo High School

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Hakim Jackson