Hakim Robinson
Columbia,SC
Summary
Adaptable Leasing Professional experienced in enhancing resident satisfaction and increasing occupancy rates through effective engagement with prospective residents. Achieved compliance with Fair Housing Regulations by accurately processing applications and executing leases while managing move-in and move-out coordination. Focused on fostering positive community relations and implementing targeted lease renewal campaigns to drive tenant retention.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
The Scion Group
Columbia, SC
06.2026 - Current
- Increased occupancy rates by greeting prospective residents, identifying housing needs, conducting tours, and converting leads into signed leases and contributing to overall property success.
- Maximized tenant retention by executing targeted lease renewal campaigns, fostering long-term community engagement.
- Enhanced resident satisfaction by assisting with move-in and move-out procedures, logging packages, addressing maintenance requests, and maintaining positive community relations.
- Ensured compliance with Fair Housing Regulations by accurately processing applications, verifying documents, and executing leases and addendums to maintain legal standards.
Lead Teacher
Big Blue Marble Academy
Columbia, SC
12.2025 - 06.2026
- Developed and implemented daily lesson plans, incorporating art, music, sensory exploration, and early academic skills to foster holistic child development.
- Supervised children during indoor/outdoor play, meals, and nap times to maintain a safe environment and prevent accidents.
- Assisted with meals, snacks, diapering, and potty training to promote healthy habits and uphold personal care and hygiene standards.
- Maintained cleanliness and organization in the classroom while fostering open communication with parents about children's progress and behavior.
- Ensured full compliance with local childcare licensing regulations and safety protocols by regularly monitoring classroom standards.
Patient Ambassador
Crothall Healthcare
Charlotte, NC
08.2025 - 11.2025
- Improved patient satisfaction by providing comfort, emotional support, and human interaction to patients and families during hospital stays.
- Guided patients and visitors through the facility, providing clear information about services to enhance overall patient experience.
- Acted as liaison between patients and staff, relaying needs and concerns to medical professionals to facilitate effective communication.
- Took meal orders, prepared food, and delivered patient trays to support nutritional care and ensure timely service.
- Maintained a safe and clean environment by identifying and reporting housekeeping needs, maintenance issues, and supply shortages.
Lead Teacher
KinderCare Learning Centers
Charlotte, NC
09.2021 - 11.2025
- Designed and delivered daily lesson plans, integrating art, music, sensory activities, and early academic skills to support child development.
- Organized an engaging classroom environment and communicated with parents about child progress and routines to foster strong home-school connections.
- Promoted hygiene and healthy habits by assisting with meals, snacks, and diapering.
- Supervised indoor/outdoor activities, meals, and nap times to ensure child safety and proactively prevent accidents.
- Monitored classroom compliance with local childcare licensing regulations and safety protocols to uphold high standards of care.
Service Experience Representative
Nordstrom Rack
Charlotte, NC
07.2021 - 09.2021
- Processed purchases, gift cards, and complex returns, including third-party and PayPal transactions, and enhanced overall customer satisfaction.
- Provided excellent service by greeting guests, answering phone inquiries, and offering directions or product information.
- Delivered orders efficiently to customers in-store or curbside, enhancing convenience and satisfaction.
- Maintained clean, organized sales floor by rehanging items, tidying displays, and managing merchandise flow, improving shopping experience.
- Resolved pricing issues, handled damaged goods, and ensured accurate tagging and sensor removal, safeguarding inventory accuracy.
- Assisted with moving boxes and merchandise weighing up to 30–50 lbs, supported store operations during shipments and downtime.
Sales Associate
Academy Sports + Outdoors
Gastonia, NC
04.2021 - 06.2021
- Increased sales by proactively greeting customers and leveraging product knowledge to help them find specific gear.
- Reduced wait times by assisting at the register during busy periods and processing returns efficiently.
- Maintained visual merchandising standards by organizing displays, refolding clothes, and rehanging items to enhance the customer shopping experience.
- Supported inventory management by efficiently moving shipments to the sales floor and front-facing products for an inviting presentation.
- Ensured accurate pricing by correctly tagging items and updating signs for weekly sales and clearance events, contributing to informed customer decisions.
Sales Advisor
H&M
Charlotte, NC
02.2020 - 03.2021
- Increased sales through proactive customer engagement, providing personalized styling advice and detailed product information.
- Improved customer experience by facilitating in-store OMNI services, including Click & Collect and utilizing tech tools for seamless shopping.
- Upheld merchandising standards by efficiently folding, hanging, and steaming garments, ensuring the sales floor aligned with brand guidelines.
- Operated cash registers, managed fitting rooms, and efficiently handled, received, and unpacked deliveries to support store operations.
Education
High school diploma -
Central Piedmont Community College
Charlotte, NCSkills
- Working with students
- Fair Housing compliance
- Classroom management
- Lease administration
- Credit card payment processing
- Property management experience
- Package management systems
- Attention to detail
- Merchandising
- Teaching
- Lease processing
- Retail store experience
- Teamwork
- Customer service
- Classroom experience
- Social media strategy
- Cash handling
- Multi-line phone systems
- Tenant retention
- Executive administrative support
- Computer operation
- Product demos
- POS systems
- Client phone interaction
- Management
- Cash management
- Move-in/move-out coordination
- Lesson planning
- Working with children
- Organizational skills
- Lease administration
- Basic math
- School experience
- Fair housing compliance
- Lead conversion
- Lease renewals
Languages
English
Timeline
Leasing Consultant
The Scion Group
06.2026 - Current
Lead Teacher
Big Blue Marble Academy
12.2025 - 06.2026
Patient Ambassador
Crothall Healthcare
08.2025 - 11.2025
Lead Teacher
KinderCare Learning Centers
09.2021 - 11.2025
Service Experience Representative
Nordstrom Rack
07.2021 - 09.2021
Sales Associate
Academy Sports + Outdoors
04.2021 - 06.2021
Sales Advisor
H&M
02.2020 - 03.2021
High school diploma -
Central Piedmont Community College