Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hakima Abass

Minneapolis,MN

Summary

Highly organized and efficient receptionist with experience in managing front desk operations, including handling customer inquiries, scheduling appointments, and maintaining records. Skilled in communication, both verbal and written, ensuring clear and positive interactions with clients and team members. Demonstrated ability to improve office processes for better workflow and client satisfaction. Successfully enhanced the welcoming atmosphere of previous workplaces while efficiently managing multiple tasks simultaneously.

Overview

1
1
year of professional experience

Work History

Front Desk Volunteer

Community Health Clinic
Minneapolis, USA
06.2025 - Current
  • Greeted patients warmly and provided support with check-in and check-out processes
  • Assisted with scheduling appointments and maintaining accurate records
  • Supported clinic staff with administrative tasks to ensure smooth daily operations
  • Responded to patient inquiries in person and by phone, providing clear and courteous communication

Administrative Support

Inver Hills Community College
Inver Hills, USA
01.2025 - Current
  • Organized materials and schedules for student events and activities
  • Developed strong time management and problem-solving skills
  • Assisted peers and faculty with administrative and organizational tasks, building teamwork and leadership abilities

Education

general coursework, pre-requisite courses for nursing program transfer

Inver Hills Community College
Inver Grove Heights, MN

High School Diploma -

Penn Foster High School
Online

Skills

  • Customer service
  • Patient relations
  • Verbal communication
  • Written communication
  • Appointment scheduling
  • Calendar management
  • Multitasking
  • Organizational abilities
  • Microsoft Office
  • Word
  • Excel
  • Outlook
  • Confidentiality
  • Professionalism

Timeline

Front Desk Volunteer

Community Health Clinic
06.2025 - Current

Administrative Support

Inver Hills Community College
01.2025 - Current

general coursework, pre-requisite courses for nursing program transfer

Inver Hills Community College

High School Diploma -

Penn Foster High School