Hak Yeong Jung
Cerritos,CA
Summary
Skilled Business System Analyst with record of success breaking down and improving business systems. Collaborates well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 18-years career.
Overview
18
18
years of professional experience
10
10
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Business System Analyst
LG Display
Gumi, South Korea
01.2013 - 03.2023
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Enhanced and reconstructed computer systems to increase efficiency.
- Researched and adopted new technologies to add value to existing offerings.
- Collected, defined and analyzed business requirements.
- Improved systems with addition of new features and infrastructure.
- Helped deploy system enhancements to improve field operations.
Business Analyst
LG Display
Paju, South Korea
01.2005 - 12.2012
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Analyzed open orders, backlog, and manufacturing data to provide factory team with insights.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Collaborated with teams in product line transition to streamline manufacturing footprint.
- Generated business intelligence reports to inform strategic decision-making.
- Developed and maintained data warehouses and data marts to support business operations.
- Developed complex dashboard and reporting tools to track business performance metrics.
Education
Bachelor of Science - Electrical And Electronics Engineering
Chung-Ang University
Seoul 03.1997 - 02.2005
Bachelor of Science - Computer Science
Hanyang Cyber University
03.2015 - 02.2017
MBA - IT MBA
Hanyang Cyber University
Seoul 03.2023 - Current
Skills
Technical SkillsPL/SQL, E3 FDC, Power Point, Excel
Solution testing and implementation
Research and analysis
Agile expertise
Requirements gathering
Problem-Solving
Accomplishments
- Established an abnormality detection system based on program logs, ensuring optimal operation of production facilities and preventing system-induced failures across thousands of equipment
- Led the AP3 plant's IT System Capa up in 2023, overseeing a budget of 1.5 million dollars for the expansion of major production systems, including MES, FDC
- Spearheaded the construction of the AP3 factory FDC system, defining machine parameters for real-time data collection and utilizing E3 FDC tool to detect abnormalities in significant factory facilities
- A real-time equipment abnormality detection system was established for 5,000 equipment parameters for 30 lines of equipment
- Proposed and implemented an LGD wiki web manual, resulting in over 1700 manual documents and improved system-related manuals
- Defined production reports for the plant and implemented them in the conversion project using IBM Database and MSTR OLAP Tool
- Received IT-related requirements from company engineers and executed projects to systematize them for various systems, including MES and MDW
Certification
PMP - Project Management Professional
Timeline
MBA - IT MBA
Hanyang Cyber University
03.2023 - Current
Bachelor of Science - Computer Science
Hanyang Cyber University
03.2015 - 02.2017
Business System Analyst
LG Display
01.2013 - 03.2023
PMP - Project Management Professional
11-2010
Business Analyst
LG Display
01.2005 - 12.2012
Bachelor of Science - Electrical And Electronics Engineering
Chung-Ang University
03.1997 - 02.2005