Summary
Overview
Work History
Education
Skills
References
Timeline
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HAL GRANT

HENDERSON,NV

Summary

Resourceful and quick-thinking student with customer experience. Skilled in working independently or in a team. Looking for career opportunity to develop my skills and provide outstanding service in a growth oriented industry. Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.

Overview

7
7
years of professional experience

Work History

Property Manager

Pacific Crest Real Estate LLC
Bellevue, WA
03.2024 - Current
  • Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
  • Developed and implemented effective leasing strategies to maximize occupancy rates.
  • Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
  • Negotiated leases, rental agreements, and other contractual documents related to property management activities.
  • Managed all maintenance requests from tenants in a timely manner.
  • Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.
  • Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
  • Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
  • Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.

LEASING CONSULTANT

SU DEVELOPMENT
Bellevue, WA
03.2023 - 03.2024
  • Pre-leasing Agent for Student Housing at 150 Units
  • SoMa Towers Apartments at 250 Unit High Rise
  • Greeted potential tenants and provided information about the property.
  • Conducted tours of available apartments, highlighting features and amenities.
  • Maintained accurate records of prospective renters, applications and leases.
  • Prepared lease agreements, collected security deposits and rent payments from tenants.
  • Responded to tenant requests for maintenance services in a timely manner.
  • Provided excellent customer service to all tenants throughout their tenancy period.
  • Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
  • Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
  • Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
  • Assisted with the preparation of monthly reports including occupancy rates, delinquency percentages and market surveys.
  • Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
  • Updated resident data into property management software system daily.
  • Monitored competition in local markets to identify trends in pricing or amenities offered by competing properties.
  • Fair Housing
  • Conducted background checks on applicants.
  • Used conflict resolution skills to quickly resolve issues among residents.

ASSOCIATE

HOMEGOODS
Bellevue , WA
08.2019 - 08.2020
  • Worked backrooms processing Furniture and also worked as cashier and floor associate
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Trained new associates on store operations, policies, and procedures.
  • Participated in weekly team meetings to discuss sales goals and strategies.

DRIVER

VALET, LEXUS
Bellevue, WA
06.2017 - 06.2018
  • OF BELLEVUE, TRUMP INTERNATIONAL LV
  • Valet driver for customer service cars as well as shuttle driver
  • Provided excellent customer service by responding promptly to customer inquiries and complaints.

Education

High School Diploma -

Bellevue High School
Bellevue, WA
06-2018

Skills

  • Driving
  • Time Management
  • Organized
  • Resman Property Management program
  • Fair housing
  • Efficient
  • Able to meet reasonable leasing quotas
  • Relationship Building
  • Background Check Process
  • Basic Mathematics
  • Clear Communication
  • Creative Problem-Solving
  • Reporting and Correspondence
  • Customer Service
  • Resident Assistance
  • Application Management
  • Experienced in Lease Renewals
  • Leasing and Sales
  • Team Collaboration
  • Market Research
  • Phone and Email Etiquette
  • Community Engagement
  • Property Tours
  • Oversee 250 unit High-rise
  • Oversee 150 unit Garden Style Community
  • Oversee 75 unit Mid-rise
  • Oversee 20 unit townhouse
  • Oversee 71 Residential Units
  • Oversee 4 Retail Space
  • Well Coordinated with maintenance
  • Skilled in tenant retention
  • Maintenance Scheduling
  • Tenant relations
  • Vendor Management

References

References available upon request.

Timeline

Property Manager

Pacific Crest Real Estate LLC
03.2024 - Current

LEASING CONSULTANT

SU DEVELOPMENT
03.2023 - 03.2024

ASSOCIATE

HOMEGOODS
08.2019 - 08.2020

DRIVER

VALET, LEXUS
06.2017 - 06.2018

High School Diploma -

Bellevue High School

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