Summary
Overview
Work History
Skills
Achievements
Timeline
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HAL PECTOL

Bountiful,UT

Summary

Results driven leader with a history of achieving results across different industries. I value building strong relationships within teams while also thriving independently. Passionate about solving complex challenges, and eager to bring my diverse skill set and past successes to any team.

Overview

9
9
years of professional experience

Work History

Sales Support

Generation Solar
Centerville, UT
09.2022 - 04.2024
  • Efficiently handled and responded to incoming calls, texts, emails, and CRM messages in a timely manner.
  • Ensured smooth communication between sales reps by coordinating project updates with departments.
  • Utilized communication skills to defuse situations with upset reps.
  • Arranged team meetings for training purposes and pipeline reviews.
  • Managed the creation of sales team logins, enabling seamless access to essential company resources.
  • Systematically organized and recorded sales-related data in company software for easy retrieval and analysis.

Psych Technician

Bridge House
Farmington, UT
07.2021 - 09.2022
  • Monitored patients' well-being and reported changes or unusual behavior or illness to medical staff.
  • Collaborated with doctors, and therapists in with patient treatments.
  • Encouraged patients to develop interpersonal skills and engage in social or other therapeutic activities.
  • Developed strategies to promote safety, wellness and independence.
  • Restrained violent or suicidal patients using physical techniques.
  • Instructed new employees on protocols to use when interacting with psychiatric patients.

Sales Associate

Vans
Farmington, UT
10.2017 - 11.2021
  • Connected with customers to provide assistance and collect feedback to optimize operations.
  • Monitored staff performance and worked to increase team moral.
  • Set priorities and goals for employees to promote achievement and surpass business targets.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Answered questions regarding inventory, sales, and promotions.
  • Prevented store losses using awareness and attention to detail to detect gaps for corrective action.

Classroom Assistant

University of Utah
Farmington, UT
10.2019 - 04.2020
  • Assisted in leading and organizing activities for children such as arts and crafts, games and reading stories.
  • Ensured safety of the children by monitoring play areas and activities.
  • Organized and maintained a safe, clean, and developmentally appropriate environment for children.
  • Encouraged positive behaviors, including patience with teachers and fellow kids.
  • Created stimulating learning opportunities through hands on experience with educational toys and materials.
  • Kept accurate and updated records of daily observations for each child.

Life Guard

Lagoon
Farmington, UT
03.2015 - 09.2017
  • Watched over swimmers to respond quickly to distress situations.
  • Identified emergency situations or potential drownings and entered water for lifesaving measures.
  • Trained new employees and monitored existing staff productivity.
  • Enforced all safety regulations and posted rules for patrons.
  • Participated in monthly training courses to stay up to date with in water rescue techniques.
  • Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.

Skills

  • Self Motivated
  • Attention to Detail
  • Interpersonal Skills
  • Adaptability
  • Teamwork and Collaboration
  • Time Management
  • Problem Resolution
  • Approachable
  • Leadership Skills
  • Customer Relations
  • Safety Oversight
  • Account Management
  • Staff Training and Development
  • Data Collection
  • Policy Management
  • CRM Software

Achievements

  • Created highly effective new program that significantly impacted efficiency and improved operations.
  • Promoted from Sales Associate to Sales Lead, in less than 6 months.
  • Recognized as Employee of the month on several occasions for outstanding performance and team contributions.
  • Consistently maintained high customer satisfaction ratings.
  • Promoted from Life Guard to Head Guard, in less than 6 months.

Timeline

Sales Support

Generation Solar
09.2022 - 04.2024

Psych Technician

Bridge House
07.2021 - 09.2022

Classroom Assistant

University of Utah
10.2019 - 04.2020

Sales Associate

Vans
10.2017 - 11.2021

Life Guard

Lagoon
03.2015 - 09.2017

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HAL PECTOL